How I Accelerated My Channel Sales Success as a Hispanic Woman (And How You Can Too)

In the race for success, the starting lines are not the same for everyone.

Celeste Labrie, DEI&B Committee Member

September 25, 2024

4 Min Read
Alliance of Channel Women's Celeste Labrie
Alliance of Channel Women's Celeste Labrie

When I think about DEI, I'm reminded of the 2017 viral video, “Social Inequalities Explained in a $100 Race.”

I encourage you to watch, but the takeaway is this: In the race for success, the starting lines are not the same for everyone. As a Hispanic Woman, I understand this well. In many aspects of life, your unique traits can present challenges, making it tough to get started or feel like you have a fair chance.

That said, I’ve found there are ways to accelerate your success by taking advantage of resources and mentors cheering you on from the sidelines. Here’s my story:

I was once a teen mom from a low-economic background, but I managed to graduate college — a significant accomplishment given that less than 2% of Mexican-American females graduated college at that time. Life happened and I got married and became a stay-at-home mom for a decade.

Before I knew it, I was a middle-aged, unemployed Hispanic woman. Though I cherished my time at home with my children, I yearned for more. So, I discussed my ambitions with friends, one of whom recommended me for a role as a channel marketing manager. Thanks to his referral, I got my foot in the door, but then I had to carve out a name for myself.

Although it's still evolving, a remarkable transformation is occurring within the channel. Change is happening faster here than in the rest of the world. You can belong to any diverse or minority group and achieve considerable success. The journey isn't easy, but it's achievable, and I would like to help elevate women of this industry and explain how.

Related:Creating Belonging While Driving Sales Results

People often talk about mastering Channel Sales 101, but how do you start? How do you build a foundation for a successful career in this field?

Never Stop Learning

Invite your friends, women in the channel from all levels, and even those considering a tech career, to attend workshops. There are numerous partner training sessions available, and you don’t need to be a producing partner to join them. Sign up to learn about technological offerings and understand the industry's platform. One of these may ignite your passion and help chart your career path. To facilitate this, I've looked into local TSDs and found the following:

  • Telarus: Join virtual trainings using your personal email if you're still exploring partnerships. If you're a supplier, consider a small sponsorship for virtual meetings. They also have content for growth on their homepage.

  • Avant: Have you heard of Pathfinder? It's an excellent tool for new partners, offering quick training and full-length certifications developed by engineers from an agnostic approach. You can also white-label material in Pathfinder for on demand logoed material. (Get a login as a partner from your local channel manager. If you’re a  provider, your marketing department may have a login for you to use.)

  • Intelisys: This TSD makes it easy by displaying training videos, past webinars, blogs and a podcast accessible to everyone on their home page. This makes it incredibly convenient for partners and suppliers alike to delve into new material. Check out ScanSource University.

  • Bridgepointe Technologies: This tech advisory firm boasts a resource on its homepage called The Bridge. It displays their latest blogs and podcast.

  • Sandler Partners: This TSD has similar resources on its homepage, offering a fast way to stay up to date on the latest technology news, blogs, and local events.

Related:The Key to Selling Technology Products to Diverse Communities and Cultures

Networking

Focusing on inclusiveness, women often face additional challenges, such as questioning their skills or appearance. Despite progress, unconscious biases persist. This can make navigating the channel complex. Here’s what you can do:

  • Make Connections: There are numerous events, happy hours, dinners, and partnerships. You'll find you spend a lot of time forming bonds with these connections. Leverage these opportunities to learn from others and be present by actively listening and asking questions. Here’s where you may find a mentor.

Related:How AI Can Accelerate Racial, Religious and Cultural Bias

  • Join an Association: If you're not part of ACW or another group advocating for women, join now. These groups usually offer job boards, free training, and frameworks for jumpstarting your career. Some recommendations include:

    • Alliance of Channel Women

    • TEE Tech & Channel Career Board | Groups | LinkedIn

    • The Channel Advisors

Build Your Brand

Starting to build your brand takes time, but being consistent will make it shine. Here are some tips:

  • Always respond quickly, even if it's just to acknowledge the request.

  • Advocate for your partners as relationships in this industry often shift between different roles and companies.

  • Embrace competition by understanding the market and differentiating yourself.

  • Know your product well enough to discuss it beyond an elevator pitch.

  • If you need help building your brand, explore the above-mentioned resources.

Lastly, I'd like to give a shout-out to Hispanic women in honor of Hispanic Heritage Month. Many might not have considered a tech career, but let this community guide you. This article provides resources for those involved or new to the industry, and we always seek to help women achieve their goals while supporting their families.

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About the Author

Celeste Labrie

DEI&B Committee Member, Alliance of Channel Women

Celeste Labrie is a member of the DEI&B Committee for the Alliance of Channel Women (ACW), a not-for-profit organization of women focused on advancing women's careers and leadership roles in the technology channel. 

Celeste, a senior channel manager at Lumen Technologies, is a resolute and dynamic channel sales leader with more than a decade of experience in the tech industry. She’s known for her partner-first approach, always putting relationships at the forefront of her strategy. Celeste has a unique talent for building strong, collaborative bonds with clients and partners alike, ensuring everyone she works with feels valued and understood.

What truly sets Celeste apart is her unwavering commitment to empowering tech consultants to deliver the right solutions to clients. She understands the importance of providing tailored, innovative solutions that drive growth and efficiency, and she’s a trusted ally in making that happen. Her combination of technical knowledge, strategic insight, and exceptional people skills means she consistently enables her partners to achieve success, no matter the challenge.

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