ATSG Acquires Optanix to Enhance Contact Center, SD-WAN

Managed services provider ATSG has expanded its portfolio by acquiring Optanix, a technology and managed services firm, for an undisclosed amount. The portfolio enhances ATSG’s technology solutions as a service offerings, and this acquisition brings an expansion of high-end managed services. Optanix provides standardized and automated managed network services for SD-WAN, LAN, and WAN networks. This acquisition bolsters ATSG’s enterprise capabilities in unified communications infrastructure, the company said. Moreover, it plans to improve contact center solutions.

Strong Channel Ties

Optanix’s relationship with its channel community and experience in bringing an expanded set of services to its partner’s offerings was of the highest importance, according to ATSG. Originally an Optanix partner, ATSG’s focus on widening its commitment to the channel was a driver for this acquisition. It brings an enhanced and expanded level of services to the Optanix channel partner community, the company said.

ATSG’s Anthony J. D’Ambrosi

Anthony J. D’Ambrosi is CEO of ATSG.

“The Optanix acquisition was a strategic choice to complement ATSG’s well-established enterprise infrastructure management, multicloud, collaboration and contact center offerings. The acquisition added engineering, operational and platform development expertise, as well as unique intellectual property to our company,” D’Ambrosi said. “Our long-standing partnership with Optanix provides for customer success, innovation and a deeper channel partner ecosystem. We are excited to rapidly integrate the two mature organizations to leverage our global footprint. We want to more holistically enable our clients to succeed in today’s dynamic marketplace.”

The Year Ahead

In 2022, the company will continue to focus on growth and the enhancement of the ATSG solutions portfolio. The company began over 25 years ago as an enterprise network and systems integrator. That said, it has aggressively transformed over the past decade to a tech-enabled MSP. It features highly secure, multicloud solutions and these are powered by the ATSG automation platform Ai². The acquisition of Optanix depicts the execution of yet another milestone in ATSG’s strategic growth plan, the company said. It moves to establish itself in the growing, high-performing channel partner community.

Optanix’s Edmond Baydian

Edmond Baydian is CTO of Optanix.

“We are thrilled to join ATSG,” Baydian said. “Through the combined, larger organization, we will have the ability to provide an expanded portfolio of solutions to our clients and channel partners.”