Windstream Enterprise Selects Lumen, Verizon Vet as New CRO

Michael Fiacco is the new chief revenue officer for Windstream Enterprise. Fiacco previously was senior vice president for the East and financial services vertical at Lumen Technologies. He will further enhance Windstream’s commitment to technological innovation and superior customer service, the company said.

Windstream’s Buddy Bayer

Buddy Bayer is president of the Windstream Enterprise and Wholesale organization.

“Our customers’ needs are evolving as the market accelerates its digital transformation, and Windstream Enterprise and Wholesale is evolving alongside them to ensure that we are delivering the leading-edge products and services they need to succeed,” Bayer said.

Fiacco will oversee all sales and marketing functions for Windstream Enterprise. He will focus on converting customers to next-generation products such as its SD-WAN, OfficeSuite UC and managed SASE solutions.

Prior Experience

“There is a high level of excitement within Windstream about our progress and new organizational structure that will enable the Enterprise and Wholesale team to solidify its past successes while continuing to drive innovation that will position it for long-term success,” Bayer said. “We are thrilled to welcome Mike to Windstream Enterprise. I look forward to his contributions to Windstream and the customers we serve.”

Fiacco has more than 20 years of successful and impactful experience in telecommunications sales, technology and operational innovation, Bayer said. For CenturyLink (now Lumen), he held vice presidential roles for the East, Northeast and Southeast regions. Prior to CenturyLink, Fiacco spent five years at Verizon as a regional sales manager.

Windstream’s Michael Fiacco

“I’m excited to join the Windstream Enterprise team,” Fiacco said. “The communications ecosystem is undergoing a profound change, and Windstream Enterprise has the expertise and next-generation product portfolio to help our customers manage the transition. Going forward, we’re going to be even more innovative and aggressive and continue to differentiate ourselves in the marketplace.”