Cytracom CEO Talks New Integrations with Kaseya BMS, Microsoft Office 365

Zane Conkle says Kaseya partners have been wanting tighter compatibility for years.

T.C. Doyle, Senior Director of Content

May 8, 2019

Cytracom has unleashed a flurry of announcements of late — seven in all. Among other things, the company unveiled a close integration with Kaseya BMS and Microsoft Office, plus new hardware options that put the company in a more competitive position than before.

For insights on all of the Texas company’s recent news, Channel Futures turned to Cytracom co-founder and CEO Zane Conkle. Conkle last appeared on Channel Futures last November when he participated in this podcast. Since then, his company has been busy. Take the news announced at the Connect IT Global conference in Las Vegas.

“This week Kaseya announced native integration into Cytracom. They are bringing VoIP and voice right into the [Kaseya] BMS platform,” he says. “Voice has been left out, so integrating it into a PSA is huge.”

In a new video, Conkle provides insights into why that is. He also updates viewers on Cytracom’s new integration with Microsoft Office 365, and discusses some new hardware options for MSPs.

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About the Author

T.C. Doyle

T.C. Doyle

Senior Director of Content, Informa

T.C. Doyle, is the Senior Content Director of Channel brands at Channel Futures, and is responsible for the editorial direction of channelfutures.com. A veteran technology writer, editor and video storyteller who has covered the IT industry for more than two decades, he was previously the Executive Editor at Channel Partners, and the Editor@Large with Cisco, where he traveled the world in search of stories that captured the social and technological transformations occurring in the economies of Africa, Latin America, the Middle East and Eastern Europe. A frequent speaker at IT industry events and trade shows, he resides in Park City, Utah.

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