RMM Vendor Pulseway Launches NOC Service... and Other MSP News
From product releases to perspectives in the field, here's a recap of top headlines from the week of March 13-17.
March 20, 2017
![RMM Vendor Pulseway Launches NOC Service and Other MSP News RMM Vendor Pulseway Launches NOC Service and Other MSP News](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt6da26159b92b5278/652461fff2d879107b1c033a/pulsewaynoc_0.png?width=700&auto=webp&quality=80&disable=upscale)
The new service – delivered from facilities in Ireland and India – will allow IT services providers to build customized, around-the-clock monitoring and management packages. Full story.
It’s widely accepted that, across most industries, a 5 percent boost in customer retention can drive an increase in profits of 25 percent or more. Full story.
Founder and President of the El Paso Texas-based Masser Technologies shares three suggestions he’d apply if he were launching an MSP from scratch today. Full story.
Whether James Kubicek is an aggressive entrepreneur or a criminal hothead guilty of multiple felonies will be decided in the Georgia courts, beginning this spring. Full story.
There's long-standing debate about whether code that is open is inherently less secure. There are two main schools of thought. Full story.
As margins shrink for selling data storage, the founder of the Canadian backup pioneer advised that IT services providers build practice areas around backup and disaster recovery, and related consulting. Full story.
For a lot of people in the channel, vendor programs have lost their allure. The reason? Many are out of step with current trends. Full story.
Why do so many MSPs treat customers like patients? It’s simply good business. Full story.
In “Building Digital Organizations,” CompTIA’s Seth Robinson, senior director of technology analysis, explains how end customers are reassembling their organizations and teams so they can best take advantage of digital transformation. He also showcases how your business could benefit from this activity. Full story.
In “Building Digital Organizations,” CompTIA’s Seth Robinson, senior director of technology analysis, explains how end customers are reassembling their organizations and teams so they can best take advantage of digital transformation. He also showcases how your business could benefit from this activity. Full story.
From product releases to perspectives in the field, here's a recap of top headlines from the week of March 13-17.
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