SolarWinds N-Able Introduces Remote Control Access Platform for MSPs

SolarWinds N-Able launched a new remote control access and support platform this week designed to help MSPs deliver support and repairs to customer systems from a central location.

The remote monitoring and management software vendor’s new platform, called SolarWinds N-able MSP Anywhere, is a cloud-based solution that allows users to manage incoming requests and collaborate with other technicians to solve customer problems in real time. The platform is compatible with Windows, Mac, iOS and Android based devices, according to the announcement.

“With the introduction of MSP Anywhere we’ve answered the call from our partners and MSPs for a fully featured, cloud-based remote control service that is secure, easy-to-use, reliable and cost-effective,” said JP Jauvin, general manager of SolarWinds N-able, in a statement. “Whether it’s used as a standalone service or combined with SolarWinds N-able N-central or SolarWinds N-able MSP Manager, we believe MSP Anywhere will bring immediate value to the IT channel and the hundreds of thousands of small to medium-sized businesses they serve.”

MSP Anywhere can be purchased now on a per month/concurrent technician subscription basis, according to the company.

The MSP Anywhere platform was acquired during Solarwinds N-able’s recent acquisition of BeAnywhere, but the financial details of the acquisition have not been disclosed. Solarwinds also purchased cloud-monitoring company Librato for $40 million in January in an effort to gain a leg up in the lucrative data analytics market, according to The WHIR.