CCaaS Strategies to Win Customers, Make Money
We tell you how to select a supplier and manage implementations securely and efficiently.
1 Min Read
![Call Center Call Center](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt5fbf7b3e371141bc/6524ff202e41a1eaed33037b/Call-Center1.jpg?width=1280&auto=webp&quality=95&format=jpg&disable=upscale)
Contact center as a service (CCaaS) is one of the channel’s hottest technologies, so a great fit for our revenue and supplier conference track at the recent Channel Partners Conference & Expo in Las Vegas.
Analyst Blair Pleasant of COMMfusion led an all-star panel featuring Serenova’s Brandon Knight, EPIC Connections’ Bill Pieper and Acliviti’s Joe Rice.
Watch the video above for how to select a CCaaS supplier, how to make sure agents have the right tools, and tips to manage CCaaS implementations securely and efficiently.
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