Unified Communications/Contact Center

Channel Futures TV features video interviews with channel newsmakers in the headlines and at our events, the Channel Partners Conference & Expo and the MSP Summit.

8x8: 'Significant Investment' in Contact Center Paying Dividends for Partners

Partners are getting some big wins in contact center, 8x8 tells Channel Futures.

Craig Galbraith, Editorial Director

October 17, 2023

8×8‘s newly appointed interim channel leader, Michael Quince, has partners at the unified communications and contact center giant focused on CCaaS this year.

In this edition of Channel Futures TV, ahead of the Channel Futures Leadership Summit, where 8×8 is a Channel Champion sponsor and exhibitor, Quince discusses the many opportunities partners have with the vendor, particularly in CCaaS, where artificial intelligence is playing a big role.

Get in on The New Style of Leadership. Register now for the No. 1 channel event for current and future leaders. Hear industry experts and meet with more than 150 sponsors and exhibitors serving the channel at the Channel Futures Leadership Summit, Oct. 30-Nov. 2, in Miami Beach.

Quince also updates us on the latest with the 8×8 partner program and offers up the message he and his team will be giving prospective partners at the Leadership Summit, Oct. 30-Nov. 2, in Miami Beach.

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About the Author

Craig Galbraith

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

See more from Craig Galbraith

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