AT&T-RingCentral Office@Hand Prompts New Partner Opportunities

AT&T has expanded its relationship with RingCentral, making AT&T Office@Hand a lead offer for UCaaS solutions as part of its voice and collaboration portfolio.

Based on the RingCentral platform, AT&T Office@Hand brings mobile-first voice, video, online meetings, messaging and team collaboration capabilities to businesses and vertical sectors globally. In addition, AT&T and RingCentral plan to jointly develop capabilities and technologies that will further integrate with AT&T’s network.

RingCentral’s Marty Piombo

Marty Piombo, RingCentral’s vice president of strategic partnerships, tells Channel Partners that both AT&T and RingCentral partners now will be able to position AT&T Office@Hand as a lead offer for UCaaS, and AT&T Office@Hand can provide the “scalability and flexibility necessary for businesses of nearly any size and in many vertical sectors.”

“AT&T Office@Hand gives businesses another way to take advantage of AT&T edge-to-edge capabilities for effective cloud-based communication solutions,” he said. “In addition, the solution is ideal for businesses that require Financial Industry Regulatory Authority (FINRA) and Health Insurance Portability and Accountability Act (HIPAA) compliance.”

AT&T Office@Hand also will feature enhanced integration with Microsoft Teams and will be a key piece in offers like AT&T SD-WAN and AT&T SD-WAN Now that optimize voice and video quality to enable enterprise deployments for distributed locations.

 “We’ve had a great partnership with AT&T, and this expansion demonstrates how we’ve been able to work successfully with them from both a go-to-market and technology standpoint,” Piombo said. “They have had other solutions in the past and now are focused on AT&T Office@Hand.”

“Businesses, no matter the size, get better results when employees can communicate and collaborate freely and effectively wherever they are,” said Roman Pacewicz, AT&T Business’ chief product officer. “We’ve seen great success with the AT&T Office@Hand solution. Together with RingCentral, we’re able to deliver premium cloud-based communication solutions that help more businesses improve customer engagement, drive employee productivity and streamline operations.”