Control Point Adds Revenue Assurance to Margin Management

Control Point Solutions (Booth 1323) has enhanced its integrated Margin Management Solution for carriers, combining revenue assurance and expense management.

New software enhancements to our revenue-assurance practice have strengthened our professional services capabilities, said Theresa McClure, Control Point Solutions director of revenue assurance. We now employ rough call detail record level usage audits and new automation to find stranded assets. Our revenue-management strategy is to install controls to monitor the revenue stream. We now are adding new capabilities to automate that process.

Control Point Solutions revenue-assurance programs include an end-to-end review of carriers process and systems. This includes product and service delivery; sales order management; switch translations; provisioning; revenue leakage studies; event processing; billing and accounts receivable; and more. The programs address common operational problems:

Reconciliation of billing systems with provisioning activity

Elimination of revenue leaks from pricing promotions

Identification and billing for usage that is not collected or sent to a stranded system

Reconciliation of revenue and costs for products to meet carriers financial objectives

The market is actively seeking better ways to manage revenue, said Jeff Hegan, vice president of carrier sales for Control Point Solutions. These new capabilities strengthen our expense management capabilities of reducing access and interconnection costs through audits and strategic sourcing benchmarking to ensure carriers rates are competitive.

The company said it has helped clients improve their bottom line by $1.5 billion through a focus on revenue assurance and expense management.