PlanetOne, Avaya Join Forces Around UCaaS, CCaaS

Avaya just signed a new master agent partner.

PlanetOne on Thursday said the UCaaS vendor belongs to its Preferred Provider program. As a result, agents can sell Avaya’s popular Cloud Office UCaaS solution and OneCloud CCaaS offering.

PlanetOne chief operating officer Chris Werpy praised the Avaya portfolio.

PlanetOne’s Chris Werpy

“UCaaS and CCaaS present a significant growth opportunity for both PlanetOne and our partners,” Werpy said. “The workplace is continuing to evolve. With remote work and work-from-home scenarios expected to continue in the near future and beyond, best-of-breed solutions like Avaya Cloud Office and Avaya OneCloud CCaaS are making it possible for businesses around the globe to drive productivity, reduce costs and simplify connectivity and collaboration within the enterprise.”

Dennis Kozak, Avaya’s senior vice president of global channel sales, spoke highly of PlanetOne’s “experienced and highly responsive team.”

“PlanetOne’s growing network of channel partners across the U.S., along with its focus on both the partner and customer experience, makes [it] an ideal master agent for Avaya, and we are pleased to be partnering with them to offer the Avaya Cloud Office and Avaya OneCloud CcaaS solutions,” Kozak said.

Elite Group

PlanetOne’s Preferred Provider program features 30 companies, including RingCentral, 8×8 and Mitel. In all, the master agent boasts more than 300 agreements with suppliers.

PlanetOne joins a number of master agents that work with the vendor. Last month TBI announced its partnership with Avaya. In addition, TCG joined the program in fall 2020. Other partners include Synnex and Telarus.

PlanetOne reported strong numbers from 2020 at its recent partner summit. The company managed to surpass its 2019 sales numbers.

“Thank you very much for all of your contributions through arguably the most difficult year that probably anyone has experienced in their lifetime,” CEO Ted Schuman said to an agent audience.