AI Breakthroughs: Dialpad, Google, Genesys, Salesforce, More

In this AI Breakthroughs roundup, we’ve highlighted a diverse group of artificial intelligence applications for the channel. Dialpad, Google, Genesys and Salesforce are just some of the companies making their mark on the development of AI tools.

Let’s take Zoom, for example. The company will be integrating Anthropic’s AI assistant, Claude, into its platform, including the Zoom Contact Center portfolio. The company says it’s taking a federated approach to leveraging AI. Find out from our roundup what that entails.

When it comes to marketing automation, StructuredWeb said it is “revolutionizing” how vendors and partners create, customize and distribute channel marketing content. Of course, this involves AI and what the company has dubbed “ChannelGPT.”

Finally, if you’re unfamiliar with Robin and what the company is doing with AI and hybrid work, take the opportunity to scroll through our slideshow above. Robin is “optimizing space utilization” to foster better employee connections. This is where the in-office experience and AI meet.

If you didn’t catch our last edition of AI breakthroughs, you can do so here.