Office 365: AppRiver Partner Program Hits the Mark

AppRiver’s popular Microsoft Office 365 productivity suite is helping channel partners capture top-line revenue, expand their service offerings and grow their cloud businesses. Since the company introduced two-tier pricing last year, it has seen a 240 percent increase in the total number of AppRiver partners engaged to sell Office 365. Revenue growth and total number of Office 365 seats sold also grew by 330 percent.

The company has a close, longstanding relationship with Microsoft, and is currently one of only a handful of Office 365 syndicated hosting partners in the world. That partnership grants immediate access to expertise, support and insight into the Microsoft product roadmap, which adds significant value to AppRiver’s own partner community.

“There is a real financial incentive for partners to include Office 365 in their product portfolio because demand is on the rise,” said Scott Paul, senior director of Sales at AppRiver. “More and more businesses understand that they can move to the cloud and increase productivity for less cost, without having to give up familiar Microsoft applications.”

Maximizing Technology Investments

All Mountain Technologies (AMT) recently signed on to resell AppRiver’s Office 365 to help maximize their customers’ technology investments.

“About half of the time, customers come to AMT wanting to learn more about Office 365 and the ways it can increase business productivity and enhance bottom line,” explained Jonathan Zapp, director of Sales and Marketing at All Mountain Technologies. “The rest of the time, we recommend Office 365 to clients who use outdated services or hardware that’s reaching end of life.”

There are several reasons why Office 365 from AppRiver is unique:

The AppRiver Phenomenal Care model has become a hallmark of the company’s success and includes expert migration assistance to anyone who needs it. That’s important because migrations can be difficult, slow and problematic. And migrating to a new cloud email service only compounds the difficulty. Perhaps that is why Gartner recently found that organizations will likely need vendor-supplied support to resolve migration issues.

“It was difficult, and often time-consuming, to work with Microsoft support,” said Zapp. “AMT takes pride in our Always-On Managed Services, and so it was a no-brainer to choose AppRiver for its consistently great 24/7 support. We operate in a close-knit community where word of mouth and reputation go a long way. AppRiver’s swift conflict-resolution time has actually helped to increase our bottom line because customers trust that they can leave their IT worries with us and we will work through any technical issue before it impacts business operation.”

To date, AppRiver has successfully resolved 100 percent of the customer-facing support interactions for Office 365.

To learn more about AppRiver’s Office 365 or how to become a partner, please visit www.appriver.com.

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