Channel Partners Conference & Expo: 4 Days of Knowledge & Networking
At #CPExpo 2023/Channel Futures MSP Summit, it’s about both who you know and what you know.
April 12, 2023
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Whether you’re a newly-hatched MSP looking for guidance, a veteran wanting information on the latest trends or somewhere in between, this three-part workshop will feature experts who can help you get on the right path. The inimitable Len DiCostanzo, CEO of MSP Toolkit, will moderate all three sessions.
Building and Managing a Sales Pipeline will feature Jake Carroll of OSR Manage, Andra Hedden of Marketopia and Peter Melby of New Charter Technologies outlining how to build and — equally important, but underemphasized — execute a sales pipeline to close more deals.
MSP Finance 101: The Key Metrics to Monitor and Manage addresses the conundrum that many MSPs encounter: a passion for technology doesn’t translate into business acumen. Never fear. MSPCFO’s Larry Cobrin, Service Leadership’s Peter Kujawa, Meriplex’s Neil Medwed and New Charter Technologies’ Mitch Morgan will tell you what you need to know to manage your business’ finances and keep it on track.
Next-Generation MSP Platforms: The Building Blocks of Your Business is for MSPs looking to expand their services and managed revenue streams. Advanced Vision Technology’s Sam Ruggeri and New Charter Technologies’ Chance Weaver will discuss the essentials for running clean and lean — and ahead of the competition.
No theory here, just facts. Industry thought leader Joe Batista will use research results and actual case studies to help attendees uncover, unlock and unleash IT in new ways. Learn how, using the tools you have now, you can take your partnerships with clients to the next level. Learn how to recognize and capitalize on new opportunities.
In the face of economic uncertainty, channel partners must strike a balance between surviving the bad times and preparing for future growth. Believe it or not, with the proper strategy, they can actually pull ahead of the pack during and after economic downturns. Thierry Depeyrot, executive vice president of Coro, Bain & Co., will outline how to formulate short- and long-term plans to protect your business and prepare for the future.
Dave Dyson, chief strategist for Eclipse Telecom, spent the majority of 2022 in a van — and no, not down by the river, but roaming the country. Over the course of his travels, he gained new insights into himself and his business. Insights that any business can use to build a business for the long term. Find out why people are the most important element in any business endeavor.
The technology advisor/agent channel is facing both opportunities and challenges. The pressure is on to make the right investments in time, talent and resources to fuel growth. Channel Futures’ James Anderson will moderate this panel, composed of members of the Channel Futures Technology Advisor 101, in addressing the issues technology advisors face in evolving. Darcee Nelan, CEO of IQ Wired, Lucas Salvage, partner and chief revenue officer at Kairos Data Communications, and Matthew Toth, founder and president of C3 Technology Advisors, will look at everything from how to scale and add revenue streams to whether to sell or remain independent.
DE&I is more important than ever. Unfortunately, just as with other programs, DE&I budgets have been taking major hits as businesses trim budgets. And that’s making a tough job even tougher. But not impossible.
The DE&I 101 luncheon recognizes the honorees on the Channel Futures DE&I 101 list, those who are staying the course no matter what the obstacles. This luncheon is an opportunity for honorees and attendees to mix and mingle, meeting old friends and making new ones. It’s also an opportunity to hear from a panel of DE&I leaders — well-known DE&I advocate Raquel Wiley (moderator), Kelli Ballou-McMillan, founder and CEO of Xposure Inclusion & Diversity Council and director of global partners for Five9, Anthony Graziano, worldwide head of channel marketing for Logitech and Byron Woodard, president and managing director of Informa Tech‘s vertical markets division — on how you can “Recession-Proof Your DE&I Initiative.”
This event is open to all pass types, but seating is limited, so preregistration is required.
Sponsored by Dell Technologies, Granite, Logitech and Lumen
Many companies struggle with their DE&I initiatives because they don’t understand and appreciate the “E” element — equity. What is equity and how does it differ from equality? Mayka Rosales-Peterson, senior manager of partner marketing for Intelisys, will moderate a panel of three leaders in DE&I — Mikaela Adolphus, partner marketing manager at Five9, Brandon Knight, global head of channel customer experience at Zoom, and Susan O’Sullivan, vice president of U.S. diversity, equity and inclusion at Ingram Micro, in examining how companies can develop a genuine equity strategy.
From the Expo Hall Welcoming Reception on Tuesday to the Mix & Mingle Brunch on Thursday, there will be no shortage of things to see and do. Learn about new products and services at more than 300 booths. Attend sessions at the Channel Futures Theater. Make a deal or make new contacts.
Be sure not to miss the Celebration of Diversity — An Xposure Meetup & Networking Event taking place in the Channel Futures Lounge on Tuesday, May 2, from 4:00-5:00 p.m.
ConectUS will be giving you the chance to get an autograph and photo with NASCAR superstar David Starr on Wednesday, May 3, from 2:00-3:30 p.m. and 4:00-6:00 p.m.
The ever-popular Pub Crawl will be Wednesday, May 3, from 2:00-6:00 p.m.
Join us to toast the women and men who comprise the inaugural Technology Advisor (TA) 101. We’ll salute the individuals and organizations recognized for being the best of the best in selling communications, UCaaS, SD-WAN, cloud, networking solutions and more.
Preregistration is required.
Even if AI only held the promise of eliminating on-hold hell where the message “Your phone call is important to us” repeats every 10 seconds, that would be enough for many of us. But AI can do more. Much more. And we have the sessions to prove it.
Mike Kane, global partner sales for Dialpad, will outline Redefining Customer Engagement with AI. Learn how the practical applications of AI can completely transform customer engagement.
Marketing superstar Allison Bergamo, principal of Bergamo Marketing Group, will show you how to Transform Your Marketing, Gain a Competitive Advantage with AI. She’ll walk you through what AI is, what it can do for you and how to find the right AI tools for your needs.
The Rise of AI: A Must-Know for Business Success is a 90-minute deep dive into the world of emerging AI technology. Telarus’ Dan Foster, chief revenue officer, and Sam Nelson, vice president of contact center, will explore how AI is transforming customers’ interaction with technology and what it can do for CX.
Even if AI only held the promise of eliminating on-hold hell where the message “Your phone call is important to us” repeats every 10 seconds, that would be enough for many of us. But AI can do more. Much more. And we have the sessions to prove it.
Mike Kane, global partner sales for Dialpad, will outline Redefining Customer Engagement with AI. Learn how the practical applications of AI can completely transform customer engagement.
Marketing superstar Allison Bergamo, principal of Bergamo Marketing Group, will show you how to Transform Your Marketing, Gain a Competitive Advantage with AI. She’ll walk you through what AI is, what it can do for you and how to find the right AI tools for your needs.
The Rise of AI: A Must-Know for Business Success is a 90-minute deep dive into the world of emerging AI technology. Telarus’ Dan Foster, chief revenue officer, and Sam Nelson, vice president of contact center, will explore how AI is transforming customers’ interaction with technology and what it can do for CX.
No matter how much the communications and IT channel changes, the bedrock of Channel Partners Conference & Expo/Channel Futures MSP Summit continues to be knowledge and networking. The channel is very much a community, complete with its own brand of competition, occasional conflict and unfailing camaraderie. So, you can be sure we build our agenda with plenty of opportunities for people to get together and exchange information and ideas.
Our speakers also provide a wealth of information and ideas. Need help getting your MSP on track? We’ve got that. How about increasing diversity on your team and among your clients? Got that, too. Interested in AI but don’t know where to start? No problem.
All the sessions, speakers and social gatherings at Channel Partners Conference & Expo/Channel Futures MSP Summit are focused on helping you master your twin responsibilities of running your own business and helping clients run theirs. Not easy to do. But as we said before, channel partners are strong and focused on going even farther. And we’re focused on helping them get there.
Scroll through the slideshow above to learn more about the knowledge and networking opportunities we have on tap.
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