IntelePeer Launches New Communication Applications Marketplace

IntelePeer has launched its new Atmosphere Marketplace, which offers customers a suite of prebuilt communication applications.

The Atmosphere Marketplace offers no-code and low-code communication applications. It simplifies the rapid deployment of communication solutions. It also eliminates the need for developers to build from scratch.

Chris Botting is IntelePeer‘s chief product officer and general manager.

“Now more than ever, customers expect fast, reliable and convenient service,” he said. “The past year, and the pandemic, have utterly transformed the speed at which businesses operate. It became apparent that there was a dire need for the industry to offer easy-to-implement and quickly deployable solutions without tapping into scarce development resources. We created Atmosphere Marketplace to enable customers to rapidly scale readily accessible solutions to their most pressing communication challenges.”

IntelePeer worked with partners and customers to ensure it was developing low-code and no-code solutions that would enable the most rapid time to value for users, Bottling said.

“Over time, we anticipate hundreds of partners, customers, independent software developers, and IntelePeer-contributed apps in marketplace,” he said. “The marketplace eliminates the need for developers to build from scratch, allowing our partners to rapidly deploy communication solutions in minutes while eliminating costly development cycles. Partners can quickly improve and automate business processes, effortlessly configuring smart interactive voice response (IVR), automated text and phone responses and intelligent routing based on specific features. Saving time and resources, our partners can strategically divert efforts to other pressing projects, massively increasing productivity and revenue generation. Shortly, partners will be able to enhance the underlying low-code call flows they had previously configured in no-code mode.”

Marketplace Offers Competitive Advantage

With the marketplace, IntelePeer partners will gain a significant advantage over competitors, Botting said. IntelePeer‘s platform features the industry’s first no-code/turnkey apps. That means partners can deploy communication solutions in minutes, which previously required weeks or months of software development time.

“IntelePeer also offers managed services,” he said. “Our award-winning, best-in-class support gives partners a significant advantage. Plus, those partners seeking to create a more robust, heavily tailored application with deep business process integrations can rely on our team of experts who will work alongside them to handle the app customization and deployment.”