AI Service Provider News

Artificial intelligence (AI) is transforming the channel. Partners are seizing new opportunities, from building AI-powered solutions to capitalizing on partner programs. AI is evolving how MSPs and other service providers work and sell to clients. Read the latest in AI news from our Channel Futures editorial team here.

UCaaS Thunderdome CP Expo 2022 Still
AI Service Provider News
Hybrid Work, AI Core to Continuing UCaaS AdoptionHybrid Work, AI Core to Continuing UCaaS Adoption

A lively UCaaS Thunderdome is featured in this edition of Channel Futures TV.

byCraig Galbraith
Apr 20, 2022
Woman on phone
Sponsored Content
How Unified Call Recording and Voice AI Improve the Customer ExperienceHow Unified Call Recording and Voice AI Improve the Customer Experience
byDubber Guest Blogger
Apr 19, 2022
1 Min Read
ai
AI Service Provider News
Artificial Intelligence Key Driver of Hybrid Work Success, Say ExpertsArtificial Intelligence Key Driver of Hybrid Work Success, Say Experts
byClaudia Adrien
Apr 14, 2022
1 Min Read
Call Center Contact Center
AI Service Provider News
Observe.AI Raises $125 Million, Bringing Contact Centers Closer to an AI-Dominated FutureObserve.AI Raises $125 Million, Bringing Contact Centers Closer to an AI-Dominated Future
byClaudia Adrien
Apr 12, 2022
1 Min Read
Malware alert
AI Service Provider News
Redstor Bolsters Ransomware Protection with AI to Enable Malware-Free RecoveriesRedstor Bolsters Ransomware Protection with AI to Enable Malware-Free Recoveries
Apr 12, 2022
1 Min Read
Intuit Video Still
AI Service Provider News
Intuit: QuickBooks More than Financial Software, Brings 'Power of Business Intelligence'Intuit: QuickBooks More than Financial Software, Brings 'Power of Business Intelligence'
byCraig Galbraith
Apr 4, 2022
Cisco’s Jeetu Patel Discusses Future of Webex, Emphasizes Inclusion, Holograms
AI Service Provider News
Cisco’s Jeetu Patel Discusses Future of Webex, Emphasizes Inclusion, Holograms
Cisco’s Jeetu Patel Discusses Future of Webex, Emphasizes Inclusion, Holograms
Mar 25, 2022
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1 Min Read
byJeffrey Schwartz
ServiceNow San Diego Release Launches, Includes First Modules for MSPs
AI Service Provider News
ServiceNow San Diego Release Launches, Includes First Modules for MSPs
ServiceNow San Diego Release Launches, Includes First Modules for MSPs
Mar 23, 2022
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1 Min Read
byJeffrey Schwartz
Chess king, leader
AI Service Provider News
IBM, Cisco, Trend Micro Among Leaders in Growing Threat Intelligence Market
IBM, Cisco, Trend Micro Among Leaders in Growing Threat Intelligence Market
Feb 25, 2022
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1 Min Read
byEdward Gately
Artificial Intelligence
AI Service Provider News
Uniphore Gets $400 Million to Automate Conversations
Uniphore Gets $400 Million to Automate Conversations
Feb 16, 2022
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1 Min Read
byClaudia Adrien
SuperOps AI Team
AI Service Provider News
SuperOps.ai Funding Round Reaches $14 Million, Takes Beta Platform to New Heights
SuperOps.ai Funding Round Reaches $14 Million, Takes Beta Platform to New Heights
Jan 27, 2022
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1 Min Read
byClaudia Adrien
Robotic process automation
AI Service Provider News
5 Reasons Businesses Should Use RPA to Improve Their Processes
5 Reasons Businesses Should Use RPA to Improve Their Processes
Jan 19, 2022
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1 Min Read
Call Center AI, contact center artificial intelligence
AI Service Provider News
IBM, Microsoft, Oracle Among Major Players in Exploding Call Center AI Market
IBM, Microsoft, Oracle Among Major Players in Exploding Call Center AI Market
Jan 18, 2022
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1 Min Read
byEdward Gately
Virtual Reality metaverse
AI Service Provider News
Meeting in the Metaverse in 2022 with Mesh for Teams, Cisco Hologram
Meeting in the Metaverse in 2022 with Mesh for Teams, Cisco Hologram
Dec 28, 2021
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7 Slides
byJeffrey Schwartz
Swish.ai founders
AI Service Provider News
Swish.ai Secures $13 Million in Funding to Bring Hyperautomation to Enterprise Service Management
Swish.ai Secures $13 Million in Funding to Bring Hyperautomation to Enterprise Service Management
Nov 29, 2021
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1 Min Read
byClaudia Adrien
edge computing
Sponsored Content
The Future of Edge Computing Is Changing
The Future of Edge Computing Is Changing
Nov 22, 2021
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1 Min Read
byEaton Guest Blogger
Jensen Huang Nvidia avatar
AI Service Provider News
Nvidia Omniverse Poised to Power Avatars Joining Physical, Virtual Worlds
Nvidia Omniverse Poised to Power Avatars Joining Physical, Virtual Worlds
Nov 18, 2021
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1 Min Read
byJeffrey Schwartz
Amplifier
AI Service Provider News
Google Cloud, Genesys Amp Up Joint Cloud Contact Center Capabilities
Google Cloud, Genesys Amp Up Joint Cloud Contact Center Capabilities
Nov 16, 2021
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1 Min Read
byKelly Teal
cyber threat
Sponsored Content
How Cyber Threat Intelligence Safeguards Against Today's Threat Landscape
How Cyber Threat Intelligence Safeguards Against Today's Threat Landscape
Nov 15, 2021
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1 Min Read
robotic process automation
Sponsored Content
What You Need to Know about Robotic Process Automation
What You Need to Know about Robotic Process Automation
Oct 29, 2021
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1 Min Read
byIngram Micro Guest Blogger
Webex Hologram
AI Service Provider News
Cisco Brings Augmented Reality to Meetings with Webex Hologram
Cisco Brings Augmented Reality to Meetings with Webex Hologram
Oct 29, 2021
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7 Slides
byJeffrey Schwartz
Automation
AI Service Provider News
Robotic Desktop Automation vs. Robotic Process Automation: Which Is Right for Your Company?
Robotic Desktop Automation vs. Robotic Process Automation: Which Is Right for Your Company?
Sep 30, 2021
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1 Min Read
Edge computing
Sponsored Content
The 3 Edge Computing Environments Where Partners Add Huge Value
The 3 Edge Computing Environments Where Partners Add Huge Value
Sep 27, 2021
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1 Min Read
byEaton Guest Blogger
Augmented reality
AI Service Provider News
Xerox Announces ServiceNow-Backed Service Experience Platform, CareAR
Xerox Announces ServiceNow-Backed Service Experience Platform, CareAR
Sep 2, 2021
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1 Min Read
byChristine Horton
sdr xdr siem platforms
AI Service Provider News
LogPoint Buying SecBI to 'Take Automation to the Next Level'
LogPoint Buying SecBI to 'Take Automation to the Next Level'
Sep 1, 2021
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1 Min Read
byJames Anderson
dark data center
AI Service Provider News
Nvidia AI Enterprise Now Available on VMware vSphere Servers
Nvidia AI Enterprise Now Available on VMware vSphere Servers
Aug 24, 2021
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1 Min Read
byJeffrey Schwartz
Top 10
AI Service Provider News
CompTIA Top 10 Emerging Technologies List Highlights AI, IoT Use Cases
CompTIA Top 10 Emerging Technologies List Highlights AI, IoT Use Cases
Aug 19, 2021
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10 Slides
byEdward Gately
automation
Sponsored Content
The Digital Transformation End Game: Automation through AI
The Digital Transformation End Game: Automation through AI
Aug 17, 2021
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1 Min Read
byIngram Micro Guest Blogger
Certified, certifications
AI Service Provider News
Expanded Nvidia Certification Program Includes Its DPUs, Arm Systems
Expanded Nvidia Certification Program Includes Its DPUs, Arm Systems
Jun 7, 2021
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1 Min Read
byJeffrey Schwartz
edge computing
Sponsored Content
How to Keep Edge Computing Sites Truly Autonomous
How to Keep Edge Computing Sites Truly Autonomous
May 28, 2021
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1 Min Read
byAPC by Schneider Electric Guest Blogger
Business applications
AI Service Provider News
6 Features Coming to Microsoft Dynamics 365 and Power Platform
6 Features Coming to Microsoft Dynamics 365 and Power Platform
May 7, 2021
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6 Slides
byJeffrey Schwartz
Key takeaways
AI Service Provider News
Big Takeaways from Juniper Networks' Global Summit
Big Takeaways from Juniper Networks' Global Summit
Apr 22, 2021
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6 Slides
byCraig Galbraith
Virtual data center
AI Service Provider News
VMware vSphere Upgrade Supports AI Workloads On-Prem with Nvidia GPUs
VMware vSphere Upgrade Supports AI Workloads On-Prem with Nvidia GPUs
Mar 12, 2021
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1 Min Read
byJeffrey Schwartz
Edge computing
AI Service Provider News
IDC, Lumen, Intel: Edge Computing Key to Curbing Latency
IDC, Lumen, Intel: Edge Computing Key to Curbing Latency
Jan 29, 2021
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1 Min Read
byJames Anderson
Artificial intelligence
AI Service Provider News
Why Partners Should Prioritize AI in 2021
Why Partners Should Prioritize AI in 2021
Jan 22, 2021
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1 Min Read
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