Unified Communications/Contact Center

Network Monitoring
Unified Communications/Contact Center
BullsEye Debuts Diagnostic Testing ProductBullsEye Debuts Diagnostic Testing Product

BullsEye’s VirtualTech is a remote diagnostic tool that isolates root causes for intermittent and chronic network issues.

byCraig Galbraith, Editorial Director
Aug 7, 2018
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1 Min Read
Business Growth
Unified Communications/Contact Center
Telecommunications Bounces Back in Strong Month for Job GrowthTelecommunications Bounces Back in Strong Month for Job Growth
byEdward Gately
Aug 3, 2018
1 Min Read
Rebranding
Unified Communications/Contact Center
Sprint Talks Channel Rebrand, Cloud UC FutureSprint Talks Channel Rebrand, Cloud UC Future
byCraig Galbraith
Aug 2, 2018
1 Min Read
Business Handshake
Unified Communications/Contact Center
Broadvoice Buys YipTel, Adds to Product LineupBroadvoice Buys YipTel, Adds to Product Lineup
byEdward Gately
Aug 1, 2018
1 Min Read
Cloud UC
Unified Communications/Contact Center
Master Agent GCG Signs net2phone for UCaaSMaster Agent GCG Signs net2phone for UCaaS
byJames Anderson
Jul 31, 2018
1 Min Read
Welcome
Unified Communications/Contact Center
Intelisys Adds Former MegaPath Regional Channel VPIntelisys Adds Former MegaPath Regional Channel VP
byJames Anderson
Jul 31, 2018
1 Min Read
Contract
Unified Communications/Contact Center
Frontier, CWA Sign New Labor Agreement for 2,700 California Workers
Frontier, CWA Sign New Labor Agreement for 2,700 California Workers
Jul 30, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Cut Cable
Unified Communications/Contact Center
New York State Bans Charter, Citing Continuous 'Instances of Misconduct'
New York State Bans Charter, Citing Continuous 'Instances of Misconduct'
Jul 27, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
All-Access Ticket
Unified Communications/Contact Center
Advantage Partners Go International with Access to Brazilian Portfolio
Advantage Partners Go International with Access to Brazilian Portfolio
Jul 26, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Video Conference
Unified Communications/Contact Center
Blue Jeans Network Enriches Partner Program Based on Customer Demand
Blue Jeans Network Enriches Partner Program Based on Customer Demand
Jul 25, 2018
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1 Min Read
byLynn Haber
Financial Graph
Unified Communications/Contact Center
CWA Slams AT&T as Company Reports Profit Bump
CWA Slams AT&T as Company Reports Profit Bump
Jul 24, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Laid Off
Unified Communications/Contact Center
CenturyLink Network Virtualization VP Leaves for F5 Networks
CenturyLink Network Virtualization VP Leaves for F5 Networks
Jul 24, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
You're hired
Unified Communications/Contact Center
TPx Adds PaeTec, Aargent Channel Vets as New Channel Managers
TPx Adds PaeTec, Aargent Channel Vets as New Channel Managers
Jul 24, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Southern California Map
Unified Communications/Contact Center
One Ring Networks Adds Big California Markets with Skyriver Acquisition
One Ring Networks Adds Big California Markets with Skyriver Acquisition
Jul 23, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Cloud Collaboration
Unified Communications/Contact Center
VonageFlow Workstream Collaboration Now Available with Business Cloud
VonageFlow Workstream Collaboration Now Available with Business Cloud
Jul 23, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Unified Communications
Unified Communications/Contact Center
Netsapiens Updates UC Platform for MSPs
Netsapiens Updates UC Platform for MSPs
Jul 23, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
Welcome Mat
Unified Communications/Contact Center
AireSpring Hires Global Capacity, MegaPath, Covad Vet as SVP of Wholesale
AireSpring Hires Global Capacity, MegaPath, Covad Vet as SVP of Wholesale
Jul 23, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Call Center
Unified Communications/Contact Center
Telarus Taps 8x8, Star2Star Alum to Lead Contact Center Education
Telarus Taps 8x8, Star2Star Alum to Lead Contact Center Education
Jul 23, 2018
|
1 Min Read
byJames Anderson, Senior News Editor
Cloud Agreement
Unified Communications/Contact Center
Evolve IP Logs 14th Acquisition with AiTech Buy
Evolve IP Logs 14th Acquisition with AiTech Buy
Jul 20, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Contract
Unified Communications/Contact Center
Verizon, Unions Reach Tentative Contract Agreement for 34,000-Plus Workers
Verizon, Unions Reach Tentative Contract Agreement for 34,000-Plus Workers
Jul 19, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Billing
Unified Communications/Contact Center
CallTower Rolls Out Billing as a Service for White-Label Partners
CallTower Rolls Out Billing as a Service for White-Label Partners
Jul 18, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
You are hired
Unified Communications/Contact Center
PCI Pal Hires Genesys Vet to Drive North America Channel
PCI Pal Hires Genesys Vet to Drive North America Channel
Jul 17, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Web Conference
Unified Communications/Contact Center
Polycom Audio, Video Services Now Support Microsoft Teams
Polycom Audio, Video Services Now Support Microsoft Teams
Jul 16, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Unified Communications
Unified Communications/Contact Center
Cisco, Microsoft, Verizon Named Key Players in Global UC
Cisco, Microsoft, Verizon Named Key Players in Global UC
Jul 12, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Unified Communications
Unified Communications/Contact Center
Frontier Targets SMB, Enterprise with New Cloud-Based UCaaS
Frontier Targets SMB, Enterprise with New Cloud-Based UCaaS
Jul 12, 2018
|
1 Min Read
byEdward Gately, Senior News Editor
You are hired
Unified Communications/Contact Center
TPx, Comcast Alums Join PlanetOne
TPx, Comcast Alums Join PlanetOne
Jul 11, 2018
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1 Min Read
byJames Anderson, Senior News Editor
Global Connectivity
Unified Communications/Contact Center
Remote-ivation: 5 Tips for Team Building with Mobile Workers
Remote-ivation: 5 Tips for Team Building with Mobile Workers
Jul 11, 2018
|
1 Min Read
byBuffy Naylor, Senior Managing Editor
Flexed muscle
Unified Communications/Contact Center
NexusTek Beefs Up Cloud, Managed IT Services with Latest M&A
NexusTek Beefs Up Cloud, Managed IT Services with Latest M&A
Jul 10, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Data Center Networking
Unified Communications/Contact Center
Latest CompTIA Report Shows Good, Bad IT Employment News
Latest CompTIA Report Shows Good, Bad IT Employment News
Jul 6, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Twenty, 20, SD-WAN providers
Unified Communications/Contact Center
The CP List: 20 Top Enterprise Telephony Providers You Should Know
The CP List: 20 Top Enterprise Telephony Providers You Should Know
Jul 5, 2018
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1 Min Read
byEdward Gately, Senior News Editor
M&A
Unified Communications/Contact Center
Plantronics Wraps Polycom Buy, Touts Expanded Portfolio
Plantronics Wraps Polycom Buy, Touts Expanded Portfolio
Jul 2, 2018
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1 Min Read
byEdward Gately, Senior News Editor
Cloud UC
Unified Communications/Contact Center
8x8's John DeLozier: We'll Stay 'at the Front of the Class' in UCaaS
8x8's John DeLozier: We'll Stay 'at the Front of the Class' in UCaaS
Jul 2, 2018
|
1 Min Read
byCraig Galbraith, Editorial Director
Enterprise mobility management
Unified Communications/Contact Center
AT&T Alliance Channel Invited to FirstNet Public Safety Program
AT&T Alliance Channel Invited to FirstNet Public Safety Program
Jun 27, 2018
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1 Min Read
byJames Anderson, Senior News Editor
Business smartphone
Unified Communications/Contact Center
Masergy Debuts UCaaS Mobile App
Masergy Debuts UCaaS Mobile App
Jun 27, 2018
|
1 Min Read
Contact center
Unified Communications/Contact Center
Vonage Rolls Out New Contact Center Capabilities
Vonage Rolls Out New Contact Center Capabilities
Jun 22, 2018
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1 Min Read
byEdward Gately, Senior News Editor
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