Michelle Bailey IDC Keynote CP Expo 2019![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/bltf5dce70bdd2a9167/65260a13639993378494336d/Michelle-Bailey-IDC-Keynote-CP-Expo-2019.jpg?width=700&auto=webp&quality=80&disable=upscale)
Unified Communications/Contact Center![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/bltf5dce70bdd2a9167/65260a13639993378494336d/Michelle-Bailey-IDC-Keynote-CP-Expo-2019.jpg?width=700&auto=webp&quality=80&disable=upscale)
IDC's Bailey: Technology 'Tipping Point' Is HereIDC's Bailey: Technology 'Tipping Point' Is Here
This moment in the history of enterprise technology adoption will be remembered for years to come.