AI Service Provider News

Artificial intelligence (AI) is transforming the channel. Partners are seizing new opportunities, from building AI-powered solutions to capitalizing on partner programs. AI is evolving how MSPs and other service providers work and sell to clients. Read the latest in AI news from our Channel Futures editorial team here.

Microsoft EMEA personnel changes impact global partners
People on the Move
Microsoft Intros New Channel Group, LeaderMicrosoft Intros New Channel Group, Leader

Redmond will focus more deeply on smaller businesses adopting AI, and will lean on channel partners for much of that work.

byKelly Teal, Contributing Editor
Jan 31, 2025
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1 Min Read
CFTV: Redefining Customer Service with Al: Harness CXone Mpower
Sponsored Content
CFTV: Redefining Customer Service with Al: Harness CXone MpowerCFTV: Redefining Customer Service with Al: Harness CXone Mpower
Jan 30, 2025
6 Min View
Cybersecurity predictions for MSPs in 2025
Cybersecurity News
Top 3 Cybersecurity Predictions for Successful MSPs in 2025Top 3 Cybersecurity Predictions for Successful MSPs in 2025
byPatrick O'Donnell
Jan 30, 2025
1 Min Read
Lenovo and Microsoft AI PCs
Desktop & DaaS News
Lenovo and Microsoft Capitalizing on AI PC DemandLenovo and Microsoft Capitalizing on AI PC Demand
byKelly Teal
Jan 29, 2025
1 Min Read
Sophos survey about AI security risks
Cybersecurity News
Sophos Survey: IT Leaders Worry About Generative AI RisksSophos Survey: IT Leaders Worry About Generative AI Risks
byEdward Gately
Jan 28, 2025
1 Min Read
Sangoma partners get gen AI tools
Unified Communications/Contact Center
Sangoma Partners Gain Access to Generative AI ToolsSangoma Partners Gain Access to Generative AI Tools
byMoshe Beauford
Jan 28, 2025
1 Min Read
SMEs turning to MSPs in JumpCloud survey
Channel Business
From Cost-Cutters to Consiglieres: SMEs Beg MSPs for Help Navigating Tech Landscape
From Cost-Cutters to Consiglieres: SMEs Beg MSPs for Advice
Jan 28, 2025
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1 Min Read
byChristine Horton, Contributing Editor
Chief engineering officer Miten Mehta at Acumatica Summit 2025, Las Vegas, Jan. 27.
AI Service Provider News
Acumatica Summit: AI ‘Becoming the Digital Coworker’
Acumatica Summit: AI ‘Becoming the Digital Coworker’
Jan 27, 2025
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1 Min Read
byKelly Teal, Contributing Editor
DeepSeek AI
AI Service Provider News
Chip Stocks Fall in Response to DeepSeek AI Models
Chip Stocks Fall in Response to DeepSeek AI Models
Jan 27, 2025
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1 Min Read
byChristopher Hutton, Technology Reporter
Juniper Networks' Gordon Mackintosh
Channel Sales & Marketing
Juniper Networks Reveals 2025 Partner Program Updates
Juniper Networks Reveals 2025 Partner Program Updates
Jan 27, 2025
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1 Min Read
byChristine Horton, Contributing Editor
Cybersecurity top priorities include AI
Cybersecurity News
AI Security Among Top Priorities for Cybersecurity Leaders
AI Security Among Top Priorities for Cybersecurity Leaders
Jan 24, 2025
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1 Min Read
byEdward Gately, Senior News Editor
AWS/Booz Allen Hamilton partnership
Cloud Computing News & Updates
AWS Expands Booz Allen Hamilton Partnership to Serve Federal Agencies
AWS Expands Booz Allen Hamilton Partnership to Serve Federal Agencies
Jan 24, 2025
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1 Min Read
byChristopher Hutton, Technology Reporter
ServiceNow partner program gets AI focus
AI Service Provider News
ServiceNow Partner Program Introduces AI Opportunities
ServiceNow Partner Program Introduces AI Opportunities
Jan 22, 2025
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1 Min Read
byChristine Horton, Contributing Editor
Top CPaaS providers working in the channel
Unified Communications/Contact Center
CF20: 2025's 20 Top CPaaS Providers You Should Know
CF20: 2025's 20 Top CPaaS Providers You Should Know
Jan 22, 2025
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20 Slides
byEdward Gately, Senior News Editor
Webinar: Boost MSP productivity with Gen AI
Sponsored Content
Monetize, Boost Your MSP Business Productivity with Gen AI
Monetize, Boost Your MSP Business Productivity with Gen AI
Jan 21, 2025
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30 Min View
IT spend not going to generative AI
AI Service Provider News
Gartner: 2025 IT Spending Will Not Go Toward Gen AI
Gartner: 2025 IT Spending Will Not Go Toward Gen AI
Jan 21, 2025
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1 Min Read
byKelly Teal, Contributing Editor
Distributed cloud market set to grow
Cloud Computing News & Updates
Distributed Cloud Market to Reach $17 Billion in 2028
Distributed Cloud Market to Reach $17 Billion in 2028
Jan 21, 2025
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1 Min Read
byChristopher Hutton, Technology Reporter
Cloud and AI IT budgets
Cloud Computing News & Updates
Cloud and AI Have Enterprises Ramping Up IT Budgets
Cloud and AI Have Enterprises Ramping Up IT Budgets
Jan 16, 2025
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1 Min Read
byKelly Teal, Contributing Editor
AvePoint buys Ydentic for AI cybersecurity tools
Mergers & Acquisitions
AvePoint Gets AI Cybersecurity Tools via Microsoft MSP Acquisition
AvePoint Gets AI Cybersecurity Tools via Microsoft MSP Acquisition
Jan 15, 2025
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1 Min Read
byChristopher Hutton, Technology Reporter
Wildix's Jason Uslan
Unified Communications/Contact Center
Wildix Partners Get More than $1 Million In Enablement Funds
Wildix Partners Get More than $1 Million In Enablement Funds
Jan 15, 2025
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1 Min Read
byMoshe Beauford, Contributing Editor
Cisco AI Defense
Cybersecurity News
Cisco Unleashes AI Defense For Enterprises
Cisco Unleashes AI Defense For Enterprises
Jan 15, 2025
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1 Min Read
byEdward Gately, Senior News Editor
Generative AI advice for channel partners
AI Service Provider News
How Channel Partners Can Help Enterprise Customers Get Better ROI from Gen AI Deployments
Help Enterprise Customers Get Better ROI from Gen AI Deployments
Jan 15, 2025
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1 Min Read
byJim Elder, VP of Global Pathways
data center demand
Channel Business
‘No End in Sight’: Cloud, AI Drive Data Center Demand
‘No End in Sight’: Cloud, AI Drive Data Center Demand
Jan 14, 2025
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1 Min Read
byKelly Teal, Contributing Editor
Telarus study on tech advisors
Channel Sales & Marketing
Telarus Dishes on Why IT Buyers and Vendors Work with Tech Advisors
Telarus Dishes on Why IT Buyers and Vendors Work with Tech Advisors
Jan 10, 2025
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1 Min Read
byJames Anderson, Senior News Editor
Technology Advisor predictions for 2025
Channel Sales & Marketing
9 Tech Advisor Channel Predictions for 2025: M&A Comes a-Callin'
9 Tech Advisor Channel Predictions for 2025: M&A Comes a-Callin'
Jan 9, 2025
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9 Slides
byJames Anderson, Senior News Editor
2025 AI trends and predictions
AI Service Provider News
2025 AI Predictions: 9 Channel Insiders on What to Expect
2025 AI Predictions: 9 Channel Insiders on What to Expect
Jan 8, 2025
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9 Slides
byChristopher Hutton, Technology Reporter
Dell Pro Premium
Desktop & DaaS News
CES 2025: Dell Says Goodbye to PC Brands, Joins HP and Lenovo Showcasing AI PCs
CES 2025: Dell Loses PC Brands, Joins HP and Lenovo Showcasing AI PCs
Jan 8, 2025
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1 Min Read
byChristine Horton, Contributing Editor
2025 Cybersecurity Trends and Predictions
Cybersecurity News
10 Cybersecurity Predictions for 2025: Mounting Ransomware, Growing AI Risk
10 Cybersecurity Predictions for 2025: Mounting Ransomware, AI Risk
Jan 6, 2025
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10 Slides
byEdward Gately, Senior News Editor
2025 EMEA Channel Trends and Predictions
Channel Sales & Marketing
10 Big EMEA Channel Predictions for 2025
10 Big EMEA Channel Predictions for 2025
Jan 3, 2025
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10 Slides
byChristine Horton, Contributing Editor
2025 Outlook Cloud Trends and Predictions
Cloud Computing News & Updates
2025 Cloud Computing Predictions: 6 Big Trends to Watch
2025 Cloud Computing Predictions: 6 Big Trends to Watch
Jan 2, 2025
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6 Slides
byKelly Teal, Contributing Editor
Channel Futures' Top 10 Cloud Computing Stories for 2024
Cloud Computing News & Updates
Channel Futures' Top 10 Cloud Stories of 2024: AWS, Azure, Google Cloud, VMware, AT&T
2024's Top 10 Cloud Computing Stories: AWS, Azure, Google Cloud, More
Dec 27, 2024
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10 Slides
byKelly Teal, Contributing Editor
New tech offerings for the channel
Technologies
10 New Tech Offerings for the Channel: Dell, Mitel, Avant, More
10 New Tech Offerings for the Channel: Dell, Mitel, Avant, More
Dec 20, 2024
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10 Slides
byJames Anderson, Senior News Editor
Accenture earnings, exceeds revenue expectations
Channel Sales & Marketing
Accenture Exceeds Revenue Expectations in Latest Quarter
Accenture Exceeds Revenue Expectations in Latest Quarter
Dec 19, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
Power Management Solution
Sponsored Content
Power Management Solution Builds Resilience for AI-Ready Data Centers
Power Management Solution Builds Resilience for AI-Ready Data Centers
Dec 19, 2024
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1 Min Read
Phishing attacks still rising
Cybersecurity News
SlashNext: Credential Phishing Attacks Soar in Second Half of 2024
SlashNext: Credential Phishing Attacks Soar in Second Half of 2024
Dec 18, 2024
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1 Min Read
byEdward Gately, Senior News Editor
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