Mobility & Wireless
Bill Shock: Verizon Customer Denies Using Phone, Gets $1,500 Bill Anyway![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt4428cb6fc71baa6d/652e6ce0aa00b957cf566135/CP-1741_CF_New_Logo.svg?width=700&auto=webp&quality=80&disable=upscale)
Mobility & WirelessBill Shock: Verizon Customer Denies Using Phone, Gets $1,500 Bill AnywayBill Shock: Verizon Customer Denies Using Phone, Gets $1,500 Bill Anyway
Before leaving on a Mediterranean cruise, Maria Francis says she asked employees at a Verizon Wireless retail store about her smartphone, which they told her wouldn't work abroad. Even so, she swears she didn't even turn it on.