Unified Communications/Contact Center

Cyber skills
Unified Communications/Contact Center
New Cisco Privacy Report: Much Discomfort Around Remote Work ToolsNew Cisco Privacy Report: Much Discomfort Around Remote Work Tools

Respondents don't feel that remote tools will protect their privacy.

byJames Anderson, Senior News Editor
Oct 21, 2020
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1 Min Read
Add to team, new team member
Unified Communications/Contact Center
8x8 Open Channel Program Adds Pax8 as Strategic Partner8x8 Open Channel Program Adds Pax8 as Strategic Partner
byEdward Gately
Oct 21, 2020
1 Min Read
Gradual approach
Unified Communications/Contact Center
Know Your Business Value Before an M&A VentureKnow Your Business Value Before an M&A Venture
byEdward Gately
Oct 21, 2020
1 Min Read
Communications Satellite in space
Unified Communications/Contact Center
Viasat Launches Phone Service, Pitches Satellite-VoIP ComboViasat Launches Phone Service, Pitches Satellite-VoIP Combo
byJames Anderson
Oct 21, 2020
1 Min Read
Channel Chief Nameplate
Unified Communications/Contact Center
Windstream Names Fusion Connect, Birch Alum Channel ChiefWindstream Names Fusion Connect, Birch Alum Channel Chief
byEdward Gately
Oct 19, 2020
1 Min Read
Encryption Key
Unified Communications/Contact Center
Zoomtopia: Zoom End-to-End Encryption Coming Next WeekZoomtopia: Zoom End-to-End Encryption Coming Next Week
byEdward Gately
Oct 14, 2020
1 Min Read
ScanSource cuts
Unified Communications/Contact Center
RingCentral Global Office, Lumen's Cisco HCS Expand Globally
RingCentral Global Office, Lumen's Cisco HCS Expand Globally
Oct 13, 2020
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1 Min Read
byEdward Gately, Senior News Editor
CPaaS
Unified Communications/Contact Center
Bandwidth Buying Voxbone, Becoming Global CPaaS Player
Bandwidth Buying Voxbone, Becoming Global CPaaS Player
Oct 12, 2020
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1 Min Read
byEdward Gately, Senior News Editor
SaaS provider
Unified Communications/Contact Center
Twilio Buying Segment for Improved Customer Engagement
Twilio Buying Segment for Improved Customer Engagement
Oct 12, 2020
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1 Min Read
byEdward Gately, Senior News Editor
UC Roundup
Unified Communications/Contact Center
UC Roundup: Red-Hot UC&C Market to Remain Strong Through 2020
UC Roundup: Red-Hot UC&C Market to Remain Strong Through 2020
Oct 9, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Handshake
Unified Communications/Contact Center
GeoLinks Adds Key Regions with TPx Network Assets Buy
GeoLinks Adds Key Regions with TPx Network Assets Buy
Oct 9, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Network Analytics and Security
Unified Communications/Contact Center
8x8, Cisco, Five9, Mitel ID'd as Tops in Contact Center Analytics
8x8, Cisco, Five9, Mitel ID'd as Tops in Contact Center Analytics
Oct 7, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Cloud UC
Unified Communications/Contact Center
UCaaS Vendors Court Agent Channel, Zoom Founder Blasts Cisco
UCaaS Vendors Court Agent Channel, Zoom Founder Blasts Cisco
Oct 7, 2020
|
1 Min Read
byJames Anderson, Senior News Editor
Platinum award
Unified Communications/Contact Center
Intelisys Earns Platinum Master Agent Status with 8x8
Intelisys Earns Platinum Master Agent Status with 8x8
Oct 5, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Momentum SIP
Unified Communications/Contact Center
CCaaS Solutions Provider Ujet Appoints Five9, Serenova Vet as Channel Chief
CCaaS Solutions Provider Ujet Appoints Five9, Serenova Vet as Channel Chief
Oct 1, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Stay ready
Unified Communications/Contact Center
Lumen-Zoom Partnership Puts Pressure on 8x8, Vonage, RingCentral
Lumen-Zoom Partnership Puts Pressure on 8x8, Vonage, RingCentral
Sep 29, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Revenue, Sales Down
Unified Communications/Contact Center
Spending on On-Premises Products Nosediving
Spending on On-Premises Products Nosediving
Sep 28, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
remote learning
Sponsored Content
Remote Learning: Help Your K-12 and Higher-Ed Clients Get Back to School Safely
Remote Learning: Help Your K-12 and Higher-Ed Clients Get Back to School Safely
Sep 25, 2020
|
1 Min Read
byBarracuda MSP Guest Blogger
Remote work
Sponsored Content
5 Ways MSPs Can Protect Client Data During Remote Work
5 Ways MSPs Can Protect Client Data During Remote Work
Sep 24, 2020
|
1 Min Read
byFreshworks Guest Blogger
Voxbone SIP
Unified Communications/Contact Center
Top UCaaS Providers Go Head-to-Head in the Channel Partners Virtual Thunderdome
Top UCaaS Providers Go Head-to-Head in the Channel Partners Virtual Thunderdome
Sep 23, 2020
byCraig Galbraith, Editorial Director
Bankrupt
Unified Communications/Contact Center
Windstream Leaves Channel 'Checkered History' Far Behind with Bankruptcy Exit
Windstream Leaves Channel 'Checkered History' Far Behind with Bankruptcy Exit
Sep 22, 2020
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1 Min Read
byEdward Gately, Senior News Editor
VoIP
Unified Communications/Contact Center
VoIP Service Provider VoIP.ms Launches New Partner Program
VoIP Service Provider VoIP.ms Launches New Partner Program
Sep 22, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Lit exit signs down hallway
Unified Communications/Contact Center
Windstream Exits Chapter 11 Bankruptcy Sans $4 Billion-Plus Debt
Windstream Exits Chapter 11 Bankruptcy Sans $4 Billion-Plus Debt
Sep 21, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Days of the week, calendar
Unified Communications/Contact Center
The Weekly Wrap: UCaaS Providers Jockey for Partners, CenturyLink Rebrands
The Weekly Wrap: UCaaS Providers Jockey for Partners, CenturyLink Rebrands
Sep 18, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Remote Worker, Telecommuter
Unified Communications/Contact Center
Ongoing Remote Work Due to COVID-19 Propels Need for MSSP Action
Ongoing Remote Work Due to COVID-19 Propels Need for MSSP Action
Sep 18, 2020
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1 Min Read
byKelly Teal, Contributing Editor
Platinum award
Unified Communications/Contact Center
8x8 Recognizes 2 Top Master Agent Program Members
8x8 Recognizes 2 Top Master Agent Program Members
Sep 17, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Teams GCC
Unified Communications/Contact Center
Broadvoice B-hive UCaaS Platform Now on Salesforce AppExchange
Broadvoice B-hive UCaaS Platform Now on Salesforce AppExchange
Sep 15, 2020
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1 Min Read
byEdward Gately, Senior News Editor
You're hired
Unified Communications/Contact Center
EarthLink, Global Crossing Alum Joins Fusion Connect
EarthLink, Global Crossing Alum Joins Fusion Connect
Sep 15, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
New Website
Unified Communications/Contact Center
Peerless Network Unleashes Improved Partner Portal
Peerless Network Unleashes Improved Partner Portal
Sep 14, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Rebranding
Unified Communications/Contact Center
CenturyLink Enterprise Now Lumen, as Old Brand 'Kinda Sounds Old'
CenturyLink Enterprise Now Lumen, as Old Brand 'Kinda Sounds Old'
Sep 14, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Voxbone SIP
Unified Communications/Contact Center
Best in UCaaS: Fuze, Granite, CallTower or CenturyLink?
Best in UCaaS: Fuze, Granite, CallTower or CenturyLink?
Sep 10, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Microsoft Teams on Android Phone
Unified Communications/Contact Center
Microsoft Plots Teams Advanced Communications Discount, Free Conferencing Offer
Microsoft Plots Teams Advanced Communications Discount, Free Conferencing Offer
Sep 9, 2020
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1 Min Read
byJeffrey Schwartz
Choose an Employee
Unified Communications/Contact Center
Fusion Connect Chooses Windstream-EarthLink Vet as New COO
Fusion Connect Chooses Windstream-EarthLink Vet as New COO
Sep 3, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Top Gun 51 CP CF 2020 Main Colors
Unified Communications/Contact Center
Top Gun 51 Profile: Talkdesk Partner Program Architect Jon Heaps
Top Gun 51 Profile: Talkdesk Partner Program Architect Jon Heaps
Sep 3, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Top Gun 51 CP CF 2020 Main Colors
Unified Communications/Contact Center
Top Gun 51 Profile: Robert Cooper Knows What Wildix Partners Need to Succeed
Top Gun 51 Profile: Robert Cooper Knows What Wildix Partners Need to Succeed
Sep 2, 2020
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1 Min Read
byEdward Gately, Senior News Editor
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