Unified Communications/Contact Center

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Unified Communications/Contact Center
Broadvoice Gets Minority Investment to Fuel UCaaS, CCaaS GrowthBroadvoice Gets Minority Investment to Fuel UCaaS, CCaaS Growth

Broadvoice partner program changes will be coming early next year.

byEdward Gately, Senior News Editor
Dec 17, 2020
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1 Min Read
New hire
Unified Communications/Contact Center
Access One Vet Joins CallTower as New Channel DirectorAccess One Vet Joins CallTower as New Channel Director
byEdward Gately
Dec 16, 2020
1 Min Read
Chief Executive Officer_CEO
Unified Communications/Contact Center
RingCentral Vet Takes Reins as New 8x8 CEORingCentral Vet Takes Reins as New 8x8 CEO
byEdward Gately
Dec 11, 2020
1 Min Read
UC Roundup
Unified Communications/Contact Center
UC Roundup: Windstream, Wildix 2021 UCC Trends Amid COVID-19UC Roundup: Windstream, Wildix 2021 UCC Trends Amid COVID-19
byEdward Gately
Dec 11, 2020
1 Min Read
FTC, States Suing Facebook to Split Up the Social Media Giant
Unified Communications/Contact Center
FTC, States Suing Facebook to Split Up the Social Media GiantFTC, States Suing Facebook to Split Up the Social Media Giant
byEdward Gately
Dec 10, 2020
1 Min Read
Telecommuter with Kid
Unified Communications/Contact Center
Organizations’ COVID-19 Rush to Remote Work About to ‘Backfire’Organizations’ COVID-19 Rush to Remote Work About to ‘Backfire’
byKelly Teal
Dec 9, 2020
1 Min Read
Undated Excellence in Digital Services robot with sign - Digi
Unified Communications/Contact Center
2021 Excellence in Digital Services Awards App Open
2021 Excellence in Digital Services Awards App Open
Dec 9, 2020
Contact center
Unified Communications/Contact Center
Telarus Partners Get UJET Contact Center Solutions
Telarus Partners Get UJET Contact Center Solutions
Dec 8, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Remote support
Sponsored Content
3 Reasons to Use a Remote Support Tool
3 Reasons to Use a Remote Support Tool
Dec 8, 2020
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1 Min Read
byConnectWise Guest Blogger
Cloud Agreement
Unified Communications/Contact Center
RingCentral, Vodafone Partner on Co-Branded, Cloud-Based Service
RingCentral, Vodafone Partner on Co-Branded, Cloud-Based Service
Dec 3, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Recruit
Unified Communications/Contact Center
Verizon Names Channel Chief, Consolidates Partner Program
Verizon Names Channel Chief, Consolidates Partner Program
Dec 3, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Managed Services Tools
Unified Communications/Contact Center
Nextiva Updates NextOS, Unifies All Communication, Collaboration Tools
Nextiva Updates NextOS, Unifies All Communication, Collaboration Tools
Dec 2, 2020
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1 Min Read
byEdward Gately, Senior News Editor
New hire
Unified Communications/Contact Center
NetFortris Adds AireSpring, Broadvoice, Ecessa Vets to Channel Leadership
NetFortris Adds AireSpring, Broadvoice, Ecessa Vets to Channel Leadership
Dec 2, 2020
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1 Min Read
byEdward Gately, Senior News Editor
4X
Unified Communications/Contact Center
Zoom Sales Quadruple in Q3 as Demand for Remote Work Remains High
Zoom Sales Quadruple in Q3 as Demand for Remote Work Remains High
Dec 1, 2020
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1 Min Read
byEdward Gately, Senior News Editor
MSP 501 Winner Logo
Unified Communications/Contact Center
MSP 501 Digital Innovator Integritek Invests in UCaaS ‘to Keep Telephony from Becoming a Commodity’
MSP 501 Digital Innovator Integritek Invests in UCaaS ‘to Keep Telephony from Becoming a Commodity’
Dec 1, 2020
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1 Min Read
byKelly Teal, Contributing Editor
Unified Communications
Unified Communications/Contact Center
TPx Taps Cisco Webex to Deliver End-to-End UC&C
TPx Taps Cisco Webex to Deliver End-to-End UC&C
Nov 30, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Bankruptcy Court
Unified Communications/Contact Center
CWA Wants Conditions on Frontier's Bankruptcy Reorganization
CWA Wants Conditions on Frontier's Bankruptcy Reorganization
Nov 23, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Cash Dispenser
Unified Communications/Contact Center
Lumen Partners to Get Bigger Payouts with New Policy Change
Lumen Partners to Get Bigger Payouts with New Policy Change
Nov 23, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Big News
Unified Communications/Contact Center
7 Stories You Missed: Gartner UCaaS Leaders, New 5G Security Offering
7 Stories You Missed: Gartner UCaaS Leaders, New 5G Security Offering
Nov 20, 2020
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1 Min Read
byJames Anderson, Senior News Editor
UC Roundup
Unified Communications/Contact Center
UC Roundup: Expect Strong Demand for UCaaS in 2021
UC Roundup: Expect Strong Demand for UCaaS in 2021
Nov 20, 2020
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1 Min Read
byEdward Gately, Senior News Editor
CwCJ Logo 2020
Unified Communications/Contact Center
Coffee with Craig and James Episode No. 86: RingCentral, Talkin' SD-WAN with MNJ
Coffee with Craig and James Episode No. 86: RingCentral, Talkin' SD-WAN with MNJ
Nov 19, 2020
byCraig Galbraith, Editorial Director
Welcome Mat
Unified Communications/Contact Center
Former Top CenturyLink Channel Exec Joins Master Agent
Former Top CenturyLink Channel Exec Joins Master Agent
Nov 18, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Change
Unified Communications/Contact Center
WAN, LAN Service Providers, Wholesale Roll with COVID-19 Changes
WAN, LAN Service Providers, Wholesale Roll with COVID-19 Changes
Nov 16, 2020
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1 Min Read
byEdward Gately, Senior News Editor
UCaaS transition
Unified Communications/Contact Center
New UCaaS Tool Expands Avant Knowledge Platform
New UCaaS Tool Expands Avant Knowledge Platform
Nov 12, 2020
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1 Min Read
byJames Anderson, Senior News Editor
UK Flag
Unified Communications/Contact Center
BT-RingCentral Partnership to Expand Cloud-Based Communications in UK
BT-RingCentral Partnership to Expand Cloud-Based Communications in UK
Nov 11, 2020
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1 Min Read
byEdward Gately, Senior News Editor
VoIP Security SBC
Unified Communications/Contact Center
Check Point: Hackers Exploiting Asterisk VoIP, Sangoma PBX Globally
Check Point: Hackers Exploiting Asterisk VoIP, Sangoma PBX Globally
Nov 5, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Earnings, Profit
Unified Communications/Contact Center
Lumen Profit Up, SMB Revenue Down Post CenturyLink Rebrand
Lumen Profit Up, SMB Revenue Down Post CenturyLink Rebrand
Nov 5, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Penalty Flag
Unified Communications/Contact Center
T-Mobile Faces Largest-Ever FCC Penalty to Resolve Sprint Lifeline Investigation
T-Mobile Faces Largest-Ever FCC Penalty to Resolve Sprint Lifeline Investigation
Nov 4, 2020
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1 Min Read
byEdward Gately, Senior News Editor
cloud partnership
Unified Communications/Contact Center
Avaya Adds TCG as Master Agent Partner
Avaya Adds TCG as Master Agent Partner
Nov 2, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Artificial intelligence
Unified Communications/Contact Center
Five9 AI Portfolio to Get Boost from Inference Solutions Acquisition
Five9 AI Portfolio to Get Boost from Inference Solutions Acquisition
Oct 30, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Big News
Unified Communications/Contact Center
7 Stories You Missed: Master Agent M&A, Verizon Edge Partnership, Best Extreme Network Partners
7 Stories You Missed: Master Agent M&A, Verizon Edge Partnership, Best Extreme Network Partners
Oct 30, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Momentum SIP
Unified Communications/Contact Center
Net2phone, Five9 Team on CCaaS
Net2phone, Five9 Team on CCaaS
Oct 28, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Champagne Toast
Unified Communications/Contact Center
Intelisys Honors 8x8, Spectrum, Other Top Sales Partners
Intelisys Honors 8x8, Spectrum, Other Top Sales Partners
Oct 28, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Online Survey
Unified Communications/Contact Center
Vonage Survey: COVID-19 Changes Communications Preferences
Vonage Survey: COVID-19 Changes Communications Preferences
Oct 23, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Hello I am a new hire
Unified Communications/Contact Center
CenturyLink, Spectrum Alums Join Broadvoice
CenturyLink, Spectrum Alums Join Broadvoice
Oct 22, 2020
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1 Min Read
byJames Anderson, Senior News Editor
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