Unified Communications/Contact Center

Milestone
Unified Communications/Contact Center
TCG Earns Comcast Business Milestone, Announces New Hires, SuppliersTCG Earns Comcast Business Milestone, Announces New Hires, Suppliers

The agency hit a milestone with one of its cable partners.

byJames Anderson, Senior News Editor
Jul 27, 2020
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1 Min Read
Checklist
Unified Communications/Contact Center
Pax8 Adds RingCentral Office to Line CardPax8 Adds RingCentral Office to Line Card
byLynn Haber
Jul 27, 2020
1 Min Read
Cloud PBX
Unified Communications/Contact Center
TBI Signs Net2phone in Supplier AgreementTBI Signs Net2phone in Supplier Agreement
byJames Anderson
Jul 24, 2020
1 Min Read
Money Bag
Unified Communications/Contact Center
Talkdesk's Big Funding Round Helps Take On Five9, 8x8, Nice InContact, MoreTalkdesk's Big Funding Round Helps Take On Five9, 8x8, Nice InContact, More
byEdward Gately
Jul 23, 2020
1 Min Read
VPN shield on a digital background
Unified Communications/Contact Center
Remote Work Pushes MSSPs to ‘Display Agility’ as VPNs Pose RiskRemote Work Pushes MSSPs to ‘Display Agility’ as VPNs Pose Risk
byKelly Teal
Jul 23, 2020
1 Min Read
Roll Out Dough
Unified Communications/Contact Center
8x8 Rolls Out New, Expanded Open Channel Program Globally8x8 Rolls Out New, Expanded Open Channel Program Globally
byEdward Gately
Jul 22, 2020
1 Min Read
Password Security
Unified Communications/Contact Center
LogMeIn's LastPass Enterprise Password Manager Now Available to MSPs Globally
LogMeIn's LastPass Enterprise Password Manager Now Available to MSPs Globally
Jul 22, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Remote work from home office
Unified Communications/Contact Center
Poly Urges Partners to Prep Customers for New Era of Hybrid Working
Poly Urges Partners to Prep Customers for New Era of Hybrid Working
Jul 22, 2020
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1 Min Read
byChristine Horton, Contributing Editor
Cloud UC
Unified Communications/Contact Center
RingCentral's Unify Office Deal 'Echoes' Avaya Partnership
RingCentral's Unify Office Deal 'Echoes' Avaya Partnership
Jul 21, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Expo reaction
Unified Communications/Contact Center
Q2 Mergers and Acquisitions Hit 5-Year Low Due to Pandemic
Q2 Mergers and Acquisitions Hit 5-Year Low Due to Pandemic
Jul 21, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Days of the week, calendar
Unified Communications/Contact Center
The Weekly Wrap: Top Channel Executives, Business Wireline Providers Honored
The Weekly Wrap: Top Channel Executives, Business Wireline Providers Honored
Jul 17, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Sales Team
Unified Communications/Contact Center
Cytracom Picks Longtime AT&T Channel Vet as Head of Sales
Cytracom Picks Longtime AT&T Channel Vet as Head of Sales
Jul 15, 2020
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1 Min Read
byEdward Gately, Senior News Editor
UK Flag
Unified Communications/Contact Center
UK Banning Huawei From 5G Networks in Response to U.S. Sanctions
UK Banning Huawei From 5G Networks in Response to U.S. Sanctions
Jul 14, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Call Center Contact Center
Unified Communications/Contact Center
Cloud Contact Center Provider UJET Unveils First Partner Program
Cloud Contact Center Provider UJET Unveils First Partner Program
Jul 14, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Call Center AI, contact center artificial intelligence
Unified Communications/Contact Center
Verizon Adds Google Cloud Contact Center AI for Better Customer Service
Verizon Adds Google Cloud Contact Center AI for Better Customer Service
Jul 13, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Fire
Unified Communications/Contact Center
Hottest Stories: New AT&T SD-WAN Solution, Lisa Miller Leaves CenturyLink, TPx Taps CEO
Hottest Stories: New AT&T SD-WAN Solution, Lisa Miller Leaves CenturyLink, TPx Taps CEO
Jul 10, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Remote Workforce
Sponsored Content
5 Steps to Setting up and Securing Your Remote Workforce
5 Steps to Setting up and Securing Your Remote Workforce
Jul 10, 2020
|
1 Min Read
byOneLogin Guest Blogger
Blue Ribbon
Unified Communications/Contact Center
RingCentral Names Newest Platinum Partner, a Big Master Agent
RingCentral Names Newest Platinum Partner, a Big Master Agent
Jul 9, 2020
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1 Min Read
byJames Anderson, Senior News Editor
You are hired
Unified Communications/Contact Center
Peerless Network Adds Channel Sales Director from Talkdesk, Mitel
Peerless Network Adds Channel Sales Director from Talkdesk, Mitel
Jul 9, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Open Doors Business
Unified Communications/Contact Center
Top CenturyLink Channel Exec Unexpectedly Out
Top CenturyLink Channel Exec Unexpectedly Out
Jul 8, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Work from Home Remote Access Challenges NetOps, SecOps logo in a gray background | Work from Home Remote Access Challenges NetOps, SecOps
Unified Communications/Contact Center
Work from Home Remote Access Challenges NetOps, SecOps
Work from Home Remote Access Challenges NetOps, SecOps
Jul 8, 2020
|
1 Min Read
byLynn Haber
UCaaS transition
Unified Communications/Contact Center
New Vonage Channel Chief to Partners: 'We're Not a UCaaS-Only Play'
New Vonage Channel Chief to Partners: 'We're Not a UCaaS-Only Play'
Jul 8, 2020
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1 Min Read
byEdward Gately, Senior News Editor
SmartAction CCaaS
Unified Communications/Contact Center
Zoom Now Offers Video Conferencing Hardware with HaaS
Zoom Now Offers Video Conferencing Hardware with HaaS
Jul 7, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Business Network and Communication
Unified Communications/Contact Center
TPx Communications Hires Well-Known PGi, Avaya Vet as New CEO
TPx Communications Hires Well-Known PGi, Avaya Vet as New CEO
Jul 6, 2020
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1 Min Read
byEdward Gately, Senior News Editor
UC Roundup
Unified Communications/Contact Center
Avaya Cloud Office by RingCentral Gains Momentum
Avaya Cloud Office by RingCentral Gains Momentum
Jul 3, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Telephone Copper Wire
Unified Communications/Contact Center
6 Quick Hits: Verizon Copper Retirement, New Vonage Channel Chief, More
6 Quick Hits: Verizon Copper Retirement, New Vonage Channel Chief, More
Jul 3, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Musical Chairs
Unified Communications/Contact Center
Vonage Channel Gets Ex-Windstream, X4 Leader
Vonage Channel Gets Ex-Windstream, X4 Leader
Jul 2, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Contract
Unified Communications/Contact Center
AT&T Southwest, CWA Reach Agreement on Contract Extension
AT&T Southwest, CWA Reach Agreement on Contract Extension
Jul 1, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Access_key
Unified Communications/Contact Center
TBI Partners Gain Access to Aircall Cloud-Based Voice Platform
TBI Partners Gain Access to Aircall Cloud-Based Voice Platform
Jun 30, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Unveil
Unified Communications/Contact Center
RingCentral Debuts Cloud PBX for Microsoft Teams
RingCentral Debuts Cloud PBX for Microsoft Teams
Jun 30, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
European analysis_planning
Unified Communications/Contact Center
Advantage Communications Group Charts European Expansion
Advantage Communications Group Charts European Expansion
Jun 26, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Green coronavirus_COVID-19
Unified Communications/Contact Center
COVID-19 Roundup: Biscom, RapidScale and More
COVID-19 Roundup: Biscom, RapidScale and More
Jun 26, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Lit exit signs down hallway
Unified Communications/Contact Center
Windstream Restructuring Plan OKed, Bankruptcy Exit Expected in August
Windstream Restructuring Plan OKed, Bankruptcy Exit Expected in August
Jun 26, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Weekly Calendar
Unified Communications/Contact Center
AT&T Job Cuts, Windstream-Charter Fight Among the Week's Top Stories
AT&T Job Cuts, Windstream-Charter Fight Among the Week's Top Stories
Jun 19, 2020
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1 Min Read
byEdward Gately, Senior News Editor
UC Roundup
Unified Communications/Contact Center
UC Roundup: Brush Up on Your UC Sales Strategy
UC Roundup: Brush Up on Your UC Sales Strategy
Jun 19, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Galleries
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