Unified Communications/Contact Center

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Unified Communications/Contact Center
UC Roundup: UCaaS Providers in 'Next Stage' of COVID-19 SurgeUC Roundup: UCaaS Providers in 'Next Stage' of COVID-19 Surge

Plus, learn what CoreDial, Broadvoice, SkySwitch, TetraVX and more are up to.

byEdward Gately, Senior News Editor
May 8, 2020
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1 Min Read
Data Center Networking
Unified Communications/Contact Center
Windstream Wholesale Expanding into Equinix Data CenterWindstream Wholesale Expanding into Equinix Data Center
byEdward Gately
May 7, 2020
1 Min Read
Cloud Contact Center
Unified Communications/Contact Center
AT&T Rolls Out Cloud Contact Center Offer with Five9AT&T Rolls Out Cloud Contact Center Offer with Five9
byEdward Gately
May 5, 2020
1 Min Read
Combined
Unified Communications/Contact Center
Vonage Combines Contact Center and Unified CommunicationsVonage Combines Contact Center and Unified Communications
byEdward Gately
May 5, 2020
1 Min Read
RingCentral's Unified Desktop Application Offers New User Experience
Unified Communications/Contact Center
RingCentral's Unified Desktop Application Offers New User ExperienceRingCentral's Unified Desktop Application Offers New User Experience
byEdward Gately
May 5, 2020
1 Min Read
Broadband
Unified Communications/Contact Center
Ziply Fiber Takes Over Frontier Communications' Northwest OperationsZiply Fiber Takes Over Frontier Communications' Northwest Operations
byEdward Gately
May 4, 2020
1 Min Read
Tools
Unified Communications/Contact Center
Comcast Business Offers Tools to Help Businesses Cope with COVID-19
Comcast Business Offers Tools to Help Businesses Cope with COVID-19
Apr 30, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Setting up remote workforce
Sponsored Content
Setting up Your Remote Workforce for Long-Term Success
Setting up Your Remote Workforce for Long-Term Success
Apr 30, 2020
|
1 Min Read
byKaseya Guest Blogger
Business Handshake
Unified Communications/Contact Center
Zoom, Oracle Cloud Join Forces for Video Security, Quality
Zoom, Oracle Cloud Join Forces for Video Security, Quality
Apr 28, 2020
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1 Min Read
byKelly Teal, Contributing Editor
AT&T 5G
Unified Communications/Contact Center
Poly, Five9 Team on New Headset as a Service Program
Poly, Five9 Team on New Headset as a Service Program
Apr 27, 2020
|
1 Min Read
byCraig Galbraith, Editorial Director
Bullseye
Unified Communications/Contact Center
BullsEye Telecom Selects New Vice President of Channel Sales
BullsEye Telecom Selects New Vice President of Channel Sales
Apr 24, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Remote workforce home office
Sponsored Content
Your Tech Checklist for Setting up a Remote Workforce
Your Tech Checklist for Setting up a Remote Workforce
Apr 24, 2020
|
1 Min Read
byDatto Guest Blogger
COVID-19, coronavirus
Unified Communications/Contact Center
TeamViewer Remote Assistance Among Latest COVID-19 Channel Offers
TeamViewer Remote Assistance Among Latest COVID-19 Channel Offers
Apr 23, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Video conferencing with associates
Unified Communications/Contact Center
UC Roundup: Zoom, Fuze, Vonage Talk Video Conferencing Issues
UC Roundup: Zoom, Fuze, Vonage Talk Video Conferencing Issues
Apr 23, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Global sales
Unified Communications/Contact Center
Intelisys Vet Named LogMeIn's Vice President for Global Channel Sales
Intelisys Vet Named LogMeIn's Vice President for Global Channel Sales
Apr 21, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Vice President
Unified Communications/Contact Center
UCaaS and CCaaS Provider CoreDial Hires New Cloud Services Leader
UCaaS and CCaaS Provider CoreDial Hires New Cloud Services Leader
Apr 20, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Mitel MiTeam Meeting
Unified Communications/Contact Center
Mitel and Google Cloud Team Up to Help Remote Workforces
Mitel and Google Cloud Team Up to Help Remote Workforces
Apr 20, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
SIP Trunking
Unified Communications/Contact Center
BCM One Beefs Up SIP Trunking Platform with nexVortex Acquisition
BCM One Beefs Up SIP Trunking Platform with nexVortex Acquisition
Apr 20, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Bankruptcy with Gavel
Unified Communications/Contact Center
Frontier Communications Filing Bankruptcy No Surprise to Many
Frontier Communications Filing Bankruptcy No Surprise to Many
Apr 20, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
ScanSource, Intelisys Help Partners with Work-From-Home Solutions
Unified Communications/Contact Center
ScanSource, Intelisys Help Partners with Work-From-Home Solutions
ScanSource, Intelisys Help Partners with Work-From-Home Solutions
Apr 15, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Dark web
Unified Communications/Contact Center
Thousands of Zoom Login Credentials for Sale on the Dark Web
Thousands of Zoom Login Credentials for Sale on the Dark Web
Apr 15, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
North America growth
Unified Communications/Contact Center
Frontier Communications Files Chapter 11 Bankruptcy
Frontier Communications Files Chapter 11 Bankruptcy
Apr 15, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Remote video conferencing_work from home
Unified Communications/Contact Center
8x8 Launches New Secure Video Conferencing Solution
8x8 Launches New Secure Video Conferencing Solution
Apr 15, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Signed agreement
Unified Communications/Contact Center
Telecom Consulting Group Joins Edify's Channel Partner Program
Telecom Consulting Group Joins Edify's Channel Partner Program
Apr 14, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Coffee with Craig & Kevin logo
Unified Communications/Contact Center
Coffee with Craig and Kevin Episode No. 76: 8x8's John DeLozier, Edify
Coffee with Craig and Kevin Episode No. 76: 8x8's John DeLozier, Edify
Apr 11, 2020
byCraig Galbraith, Editorial Director
Remote worker using laptop and listening to music at home
Sponsored Content
How to Support a Sudden Sea of Remote Workers
How to Support a Sudden Sea of Remote Workers
Apr 10, 2020
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1 Min Read
byVMware Guest Blogger
Top Stories, top 20 stories
Unified Communications/Contact Center
7 Hot Stories: Zoom Security Problems, Top UCaaS Providers
7 Hot Stories: Zoom Security Problems, Top UCaaS Providers
Apr 10, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Unified Communications
Unified Communications/Contact Center
Ribbon, LogMeIn Team Up for Unified Communications and Collaboration
Ribbon, LogMeIn Team Up for Unified Communications and Collaboration
Apr 9, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Twenty, 20, SD-WAN providers
Unified Communications/Contact Center
20 Top UCaaS Providers for 2020: The CP List Version 3
20 Top UCaaS Providers for 2020: The CP List Version 3
Apr 9, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Partner Program
Unified Communications/Contact Center
Poly Partner Program Combines Best of Polycom and Plantronics
Poly Partner Program Combines Best of Polycom and Plantronics
Apr 7, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Deception
Unified Communications/Contact Center
Zoom 'Lied,' Faces Criticism for Newly Discovered Lax Security Practices
Zoom 'Lied,' Faces Criticism for Newly Discovered Lax Security Practices
Apr 7, 2020
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1 Min Read
byJeffrey Schwartz
Collaboration
Unified Communications/Contact Center
ConvergeOne Rolls Out Collaboration Solution with Avaya Cloud Office
ConvergeOne Rolls Out Collaboration Solution with Avaya Cloud Office
Apr 6, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Cybersecurity
Unified Communications/Contact Center
CEO Addresses Zoom Security Issues, Critics 'Don't Need Apologies'
CEO Addresses Zoom Security Issues, Critics 'Don't Need Apologies'
Apr 3, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Slack Intros Microsoft Teams Calls App Beta, Skeptics Question Motives
Unified Communications/Contact Center
Slack Intros Microsoft Teams Calls App Beta, Skeptics Question Motives
Slack Intros Microsoft Teams Calls App Beta, Skeptics Question Motives
Apr 3, 2020
|
1 Min Read
byJeffrey Schwartz
Group videoconferencing
Unified Communications/Contact Center
RingCentral Debuts Video Conferencing Tool
RingCentral Debuts Video Conferencing Tool
Apr 2, 2020
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1 Min Read
byEdward Gately, Senior News Editor
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