Unified Communications/Contact Center

T-Mobile-Sprint Merger Decision Could Drag On Into Summer
Unified Communications/Contact Center
T-Mobile-Sprint Merger Decision Could Drag On Into SummerT-Mobile-Sprint Merger Decision Could Drag On Into Summer

The California PUC may have the final say, and it's taking its time.

byJames Anderson, Senior News Editor
Jan 27, 2020
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1 Min Read
Software-defined networking
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Recruit
Unified Communications/Contact Center
Avaya Picks Gartner UC/CC Analyst as CMOAvaya Picks Gartner UC/CC Analyst as CMO
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Jan 25, 2020
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One Way Sign
Unified Communications/Contact Center
Bankruptcy Likely 'Only Way Out' For Frontier CommunicationsBankruptcy Likely 'Only Way Out' For Frontier Communications
byEdward Gately
Jan 23, 2020
1 Min Read
Welcome back
Unified Communications/Contact Center
Intelisys Vet Rejoins Master Agent Channel, Brings Contact Center Experience to TelarusIntelisys Vet Rejoins Master Agent Channel, Brings Contact Center Experience to Telarus
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Jan 23, 2020
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Leadership
Unified Communications/Contact Center
Broadvoice Expands Leadership with First Chief Product OfficerBroadvoice Expands Leadership with First Chief Product Officer
byEdward Gately
Jan 22, 2020
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Sales Growth
Unified Communications/Contact Center
Poly Puts BlackBerry Vet in Charge of Global Sales
Poly Puts BlackBerry Vet in Charge of Global Sales
Jan 21, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Telarus Complete Communications
Unified Communications/Contact Center
Telarus Honors Another $1 Million Partner, Signs Peerless Network
Telarus Honors Another $1 Million Partner, Signs Peerless Network
Jan 21, 2020
|
1 Min Read
byJames Anderson, Senior News Editor
Days of the week, calendar
Unified Communications/Contact Center
Top of the Week: Fusion Bankruptcy Completion, Verizon Copper Retirement, Telarus Hiring
Top of the Week: Fusion Bankruptcy Completion, Verizon Copper Retirement, Telarus Hiring
Jan 17, 2020
|
1 Min Read
byJames Anderson, Senior News Editor
Tons of Cash
Unified Communications/Contact Center
Windstream to Award Nearly $19 Million in Executive Bonuses Amid Bankruptcy
Windstream to Award Nearly $19 Million in Executive Bonuses Amid Bankruptcy
Jan 17, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Unveil
Unified Communications/Contact Center
LogMeIn Debuts New App, Tool Marketplace
LogMeIn Debuts New App, Tool Marketplace
Jan 15, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Cloud PBX
Unified Communications/Contact Center
Ribbon Communications Powers Peerless Network's UCaaS
Ribbon Communications Powers Peerless Network's UCaaS
Jan 14, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Exit Sign
Unified Communications/Contact Center
Fusion Connect Exits Bankruptcy, Begins New Era Under New Ownership
Fusion Connect Exits Bankruptcy, Begins New Era Under New Ownership
Jan 14, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Copper Wire Pile
Unified Communications/Contact Center
Verizon to Discontinue Copper Across Wide Area of New York
Verizon to Discontinue Copper Across Wide Area of New York
Jan 14, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Hired
Unified Communications/Contact Center
Broadvoice, Intelisys, Windstream Alums Join Telarus
Broadvoice, Intelisys, Windstream Alums Join Telarus
Jan 13, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Cloud 7
Unified Communications/Contact Center
Top 7 Stories: New CenturyLink Solution, AT&T Layoffs, Charter-Windstream Conflict
Top 7 Stories: New CenturyLink Solution, AT&T Layoffs, Charter-Windstream Conflict
Jan 10, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Laid Off
Unified Communications/Contact Center
Tech Company Layoffs Jumped 351% Last Year, December Hiring Sluggish
Tech Company Layoffs Jumped 351% Last Year, December Hiring Sluggish
Jan 10, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Billing
Unified Communications/Contact Center
CenturyLink to Pay Nearly $9 Million for 'Fraudulent Overbilling'
CenturyLink to Pay Nearly $9 Million for 'Fraudulent Overbilling'
Jan 9, 2020
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1 Min Read
byEdward Gately, Senior News Editor
High Gear
Unified Communications/Contact Center
Avaya Ends Sales of Powered by Avaya IP Office
Avaya Ends Sales of Powered by Avaya IP Office
Jan 8, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Marketing assistance
Unified Communications/Contact Center
Nextiva Debuts Marketing Program for Partners
Nextiva Debuts Marketing Program for Partners
Jan 8, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Christmas Surprise
Unified Communications/Contact Center
What You Missed During the Holidays: UCaaS Predictions, Master Agent Recap, SD-WAN Advice
What You Missed During the Holidays: UCaaS Predictions, Master Agent Recap, SD-WAN Advice
Jan 3, 2020
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1 Min Read
byJames Anderson, Senior News Editor
Merger, Acquisition Job Cuts
Unified Communications/Contact Center
New Year Means More Layoffs at AT&T as 'No Place Is Safe' in Cost Cutting
New Year Means More Layoffs at AT&T as 'No Place Is Safe' in Cost Cutting
Jan 3, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Integration strategy
Unified Communications/Contact Center
net2phone SIP Trunking Now Interoperable with Mitel IP-PBX
net2phone SIP Trunking Now Interoperable with Mitel IP-PBX
Jan 2, 2020
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1 Min Read
byEdward Gately, Senior News Editor
Password
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Fast Chat: How to Level Up Your MSP, Accelerate Efficiency and Maintain Security
Fast Chat: How to Level Up Your MSP, Accelerate Efficiency and Maintain Security
Jan 2, 2020
Deception
Unified Communications/Contact Center
CenturyLink to Pay $4 Million for 'Deceptive' Practices
CenturyLink to Pay $4 Million for 'Deceptive' Practices
Jan 2, 2020
|
1 Min Read
byEdward Gately, Senior News Editor
Endpoint security
Unified Communications/Contact Center
Lifesize Debuts Rooms-as-a-Service for Video Conferencing
Lifesize Debuts Rooms-as-a-Service for Video Conferencing
Dec 20, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Expo reaction
Unified Communications/Contact Center
LogMeIn Goes Private in $4.3 Billion Acquisition
LogMeIn Goes Private in $4.3 Billion Acquisition
Dec 18, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Welcome aboard
Unified Communications/Contact Center
8x8 Welcomes VARs to Platform, Partner Program
8x8 Welcomes VARs to Platform, Partner Program
Dec 17, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
White-label phones
Unified Communications/Contact Center
Ribbon Gets Deal Done with AWS for Call Analytics, Recording
Ribbon Gets Deal Done with AWS for Call Analytics, Recording
Dec 17, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Cloud UC
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Fast Chat: Nextiva Tackles UCaaS Industry Changes Head-On
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Dec 16, 2019
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1 Min Read
Welcome
Unified Communications/Contact Center
Broadvoice Adds West Vet to Channel Management Team
Broadvoice Adds West Vet to Channel Management Team
Dec 12, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Welcome Mat
Unified Communications/Contact Center
Telesystem Adds NetCarrier Vet
Telesystem Adds NetCarrier Vet
Dec 12, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Licking brownies
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Fast Chat: How to Lead Customers Through Successful Digital Transformations
Fast Chat: How to Lead Customers Through Successful Digital Transformations
Dec 11, 2019
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1 Min Read
Recruit
Unified Communications/Contact Center
Avaya Chooses Mitel Vet to Lead Channel Sales in North America
Avaya Chooses Mitel Vet to Lead Channel Sales in North America
Dec 10, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Call Center Contact Center
Unified Communications/Contact Center
NICE inContact, Verint Among Leaders in Growing Contact Center Market
NICE inContact, Verint Among Leaders in Growing Contact Center Market
Dec 10, 2019
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1 Min Read
byEdward Gately, Senior News Editor
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