Unified Communications/Contact Center

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Unified Communications/Contact Center
CenturyLink Fined $2.85 Million Following Washington 911 OutageCenturyLink Fined $2.85 Million Following Washington 911 Outage

The 2014 outage left Washington state without emergency services for six hours.

byEdward Gately, Senior News Editor
Feb 23, 2016
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1 Min Read
Case Study Challenge
Unified Communications/Contact Center
Case Study: Framework Creates Comprehensive Telecommunications Plan for National Staffing FirmCase Study: Framework Creates Comprehensive Telecommunications Plan for National Staffing Firm
byChannel Partners
Feb 23, 2016
1 Min Read
5 five
Unified Communications/Contact Center
5 Ways WebRTC Gets to Work5 Ways WebRTC Gets to Work
byChannel Partners
Feb 23, 2016
1 Min Read
AT&T Launches LandLine Texting Service Aimed at Businesses, Government Agencies
Unified Communications/Contact Center
AT&T Launches LandLine Texting Service Aimed at Businesses, Government AgenciesAT&T Launches LandLine Texting Service Aimed at Businesses, Government Agencies
byEdward Gately
Feb 19, 2016
1 Min Read
Channel Boss Named CEO at Unify
Unified Communications/Contact Center
Channel Boss Named CEO at UnifyChannel Boss Named CEO at Unify
byJames Anderson
Feb 18, 2016
1 Min Read
Globe
Unified Communications/Contact Center
Think BIG: Take Your Business GlobalThink BIG: Take Your Business Global
byCraig Galbraith
Feb 17, 2016
1 Min Read
ShoreTel Enhances Technology Partner and Developer Program
Unified Communications/Contact Center
ShoreTel Enhances Technology Partner and Developer Program
ShoreTel Enhances Technology Partner and Developer Program
Feb 17, 2016
|
1 Min Read
byEdward Gately, Senior News Editor
Hacker
Unified Communications/Contact Center
How to Sell Customers on DDoS Prevention
How to Sell Customers on DDoS Prevention
Feb 15, 2016
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1 Min Read
byCraig Galbraith, Editorial Director
Intelisys Nabs Former Windstream Exec
Unified Communications/Contact Center
Intelisys Nabs Former Windstream Exec
Intelisys Nabs Former Windstream Exec
Feb 11, 2016
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1 Min Read
byEdward Gately, Senior News Editor
AT&T Alliance Channel: Spearhead, PrestoTech, Saturn Wireless Win Platinum
Unified Communications/Contact Center
AT&T Alliance Channel: Spearhead, PrestoTech, Saturn Wireless Win Platinum
AT&T Alliance Channel: Spearhead, PrestoTech, Saturn Wireless Win Platinum
Feb 11, 2016
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1 Min Read
byJames Anderson, Senior News Editor
Intermedia Intros 2-in-1 Backup and File Sharing logo in a gray background | Intermedia Intros 2-in-1 Backup and File Sharing
Unified Communications/Contact Center
Intermedia Intros 2-in-1 Backup and File Sharing
Intermedia Intros 2-in-1 Backup and File Sharing
Feb 11, 2016
|
1 Min Read
byChannel Partners
RingCentral logo
Unified Communications/Contact Center
RingCentral Hires Former Vonage VP as New Chief
RingCentral Hires Former Vonage VP as New Chief
Feb 10, 2016
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1 Min Read
byEdward Gately, Senior News Editor
acquisition
Unified Communications/Contact Center
BroadSoft Acquires Transera to Take on the CCaaS Market
BroadSoft Acquires Transera to Take on the CCaaS Market
Feb 8, 2016
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1 Min Read
byEdward Gately, Senior News Editor
Avaya Targets Midmarket With New Cloud Offerings, More Partner Opportunities
Unified Communications/Contact Center
Avaya Targets Midmarket With New Cloud Offerings, More Partner Opportunities
Avaya Targets Midmarket With New Cloud Offerings, More Partner Opportunities
Feb 8, 2016
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1 Min Read
byEdward Gately, Senior News Editor
New ReadyTalk App Streamlines Audio Conferences logo in a gray background | New ReadyTalk App Streamlines Audio Conferences
Unified Communications/Contact Center
New ReadyTalk App Streamlines Audio Conferences
New ReadyTalk App Streamlines Audio Conferences
Feb 3, 2016
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1 Min Read
byChannel Partners
SIP Forum Intros Certification Testing Program logo in a gray background | SIP Forum Intros Certification Testing Program
Unified Communications/Contact Center
SIP Forum Intros Certification Testing Program
SIP Forum Intros Certification Testing Program
Feb 2, 2016
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1 Min Read
byChannel Partners
Strategy
Unified Communications/Contact Center
Esna Technologies Founder Embraces Role Helping Avaya With Strategy Shift
Esna Technologies Founder Embraces Role Helping Avaya With Strategy Shift
Feb 2, 2016
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1 Min Read
byEdward Gately, Senior News Editor
Telecom Carriers Worlds Apart on Competition in Special Access Market
Unified Communications/Contact Center
Telecom Carriers Worlds Apart on Competition in Special Access Market
Telecom Carriers Worlds Apart on Competition in Special Access Market
Jan 28, 2016
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1 Min Read
Cloud computing
Unified Communications/Contact Center
What's Holding Telecom Agents Back From Cloud Computing?
What's Holding Telecom Agents Back From Cloud Computing?
Jan 27, 2016
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1 Min Read
Dollar down
Unified Communications/Contact Center
Sprint Loss Less Than Expected Post Layoff News
Sprint Loss Less Than Expected Post Layoff News
Jan 26, 2016
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1 Min Read
byEdward Gately, Senior News Editor
Channel Managers Impacted as Sprint Lays Off Hundreds
Unified Communications/Contact Center
Channel Managers Impacted as Sprint Lays Off Hundreds
Channel Managers Impacted as Sprint Lays Off Hundreds
Jan 25, 2016
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1 Min Read
byEdward Gately, Senior News Editor
Five9 Expands Channel Partner Program, Appoints New Chief
Unified Communications/Contact Center
Five9 Expands Channel Partner Program, Appoints New Chief
Five9 Expands Channel Partner Program, Appoints New Chief
Jan 25, 2016
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1 Min Read
byEdward Gately, Senior News Editor
OnSIP Promotes, Adds WiC Board Members to Management Team
Unified Communications/Contact Center
OnSIP Promotes, Adds WiC Board Members to Management Team
OnSIP Promotes, Adds WiC Board Members to Management Team
Jan 20, 2016
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1 Min Read
byEdward Gately, Senior News Editor
Trophies
Unified Communications/Contact Center
Polycom Honors Top Partners With Circle Of Excellence Awards
Polycom Honors Top Partners With Circle Of Excellence Awards
Jan 15, 2016
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1 Min Read
byEdward Gately, Senior News Editor
5 Channel Ops: T-Mobile's 'Accidental War,' Microsoft Beefs Up Skype, Sticks Fork in IE10
Unified Communications/Contact Center
5 Channel Ops: T-Mobile's 'Accidental War,' Microsoft Beefs Up Skype, Sticks Fork in IE10
5 Channel Ops: T-Mobile's 'Accidental War,' Microsoft Beefs Up Skype, Sticks Fork in IE10
Jan 15, 2016
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1 Min Read
byLorna Garey
WOW! Business Does Master-Agent Deal With X4
Unified Communications/Contact Center
WOW! Business Does Master-Agent Deal With X4
WOW! Business Does Master-Agent Deal With X4
Jan 14, 2016
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1 Min Read
byEdward Gately, Senior News Editor
Washington State Attorney General: Stiffen CenturyLink Penalties Following 911 Outage
Unified Communications/Contact Center
Washington State Attorney General: Stiffen CenturyLink Penalties Following 911 Outage
Washington State Attorney General: Stiffen CenturyLink Penalties Following 911 Outage
Jan 8, 2016
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1 Min Read
ShoreTel Wraps Corvisa Acquisition logo in a gray background | ShoreTel Wraps Corvisa Acquisition
Unified Communications/Contact Center
ShoreTel Wraps Corvisa Acquisition
ShoreTel Wraps Corvisa Acquisition
Jan 7, 2016
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1 Min Read
byChannel Partners
Uncovering New Revenue Streams With Platform Technologies
Unified Communications/Contact Center
Uncovering New Revenue Streams With Platform Technologies
Uncovering New Revenue Streams With Platform Technologies
Jan 7, 2016
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1 Min Read
byChannel Partners
NetCarrier, VoIP Supply Do Distribution Deal logo in a gray background | NetCarrier, VoIP Supply Do Distribution Deal
Unified Communications/Contact Center
NetCarrier, VoIP Supply Do Distribution Deal
NetCarrier, VoIP Supply Do Distribution Deal
Jan 4, 2016
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1 Min Read
byChannel Partners
Netformx: Maximizing Partner Margins in Complex Programs logo in a gray background | Netformx: Maximizing Partner Margins in Complex Programs
Unified Communications/Contact Center
Netformx: Maximizing Partner Margins in Complex Programs
Netformx: Maximizing Partner Margins in Complex Programs
Dec 29, 2015
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1 Min Read
byLorna Garey
Nextiva guy
Unified Communications/Contact Center
Inside Nextiva's HQ
Inside Nextiva's HQ
Dec 23, 2015
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1 Min Read
byCraig Galbraith, Editorial Director
CenturyLink, Verizon Hail FCC Decision to Remove 'Obsolete' Phone Regulations logo in a gray background | CenturyLink, Verizon Hail FCC Decision to Remove 'Obsolete' Phone Regulations
Unified Communications/Contact Center
CenturyLink, Verizon Hail FCC Decision to Remove 'Obsolete' Phone Regulations
CenturyLink, Verizon Hail FCC Decision to Remove 'Obsolete' Phone Regulations
Dec 17, 2015
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1 Min Read
Avaya-Powered Hotline Helps NORAD Track Santa logo in a gray background | Avaya-Powered Hotline Helps NORAD Track Santa
Unified Communications/Contact Center
Avaya-Powered Hotline Helps NORAD Track Santa
Avaya-Powered Hotline Helps NORAD Track Santa
Dec 17, 2015
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1 Min Read
byChannel Partners
Flowroute Formalizes Reseller Relationships With New Partner Program logo in a gray background | Flowroute Formalizes Reseller Relationships With New Partner Program
Unified Communications/Contact Center
Flowroute Formalizes Reseller Relationships With New Partner Program
Flowroute Formalizes Reseller Relationships With New Partner Program
Dec 16, 2015
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1 Min Read
byEdward Gately, Senior News Editor
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