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CFTV: Redefining Customer Service with Al: Harness CXone Mpower
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CFTV: Redefining Customer Service with Al: Harness CXone MpowerCFTV: Redefining Customer Service with Al: Harness CXone Mpower

CFTV episode with Michael Quince, Regional VP of Partner Sales at NICE

Jan 30, 2025
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6 Min View
Sangoma partners get gen AI tools
Unified Communications/Contact Center
Sangoma Partners Gain Access to Generative AI ToolsSangoma Partners Gain Access to Generative AI Tools
byMoshe Beauford
Jan 28, 2025
1 Min Read
UCaaS and CCaaS come together
Unified Communications/Contact Center
The Channel Partner Opportunity to Help Businesses Deploy UCaaS, CCaaS TogetherThe Partner Opportunity to Help Deploy UCaaS, CCaaS Together
byJon Arnold
Jan 28, 2025
1 Min Read
Microsoft Teams
Distribution
TD Synnex Optimizes Partner Workflow with Microsoft Teams Plug-inTD Synnex Optimizes Partner Workflow with Microsoft Teams Plug-in
byChristopher Hutton
Jan 27, 2025
1 Min Read
Top CPaaS providers working in the channel
Unified Communications/Contact Center
CF20: 2025's 20 Top CPaaS Providers You Should KnowCF20: 2025's 20 Top CPaaS Providers You Should Know
byEdward Gately
Jan 22, 2025
20 Slides
LivePerson partners now working with Kelli McMillan
People on the Move
Conversational AI Vendor LivePerson Hires Five9, Intelisys Alum for Tech AlliancesConversational AI Vendor LivePerson Hires Five9, Intelisys Alum for Tech Alliances
byJames Anderson
Jan 21, 2025
1 Min Read
Wildix's Jason Uslan
Unified Communications/Contact Center
Wildix Partners Get More than $1 Million In Enablement Funds
Wildix Partners Get More than $1 Million In Enablement Funds
Jan 15, 2025
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1 Min Read
byMoshe Beauford, Contributing Editor
Glia unified interaction management
Unified Communications/Contact Center
Glia Pitches Unified Interaction Management to Channel
Glia Pitches Unified Interaction Management to Channel
Jan 13, 2025
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1 Min Read
byJames Anderson, Senior News Editor
Technology Advisor predictions for 2025
Channel Sales & Marketing
9 Tech Advisor Channel Predictions for 2025: M&A Comes a-Callin'
9 Tech Advisor Channel Predictions for 2025: M&A Comes a-Callin'
Jan 9, 2025
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9 Slides
byJames Anderson, Senior News Editor
2025 AI trends and predictions
AI Service Provider News
2025 AI Predictions: 9 Channel Insiders on What to Expect
2025 AI Predictions: 9 Channel Insiders on What to Expect
Jan 8, 2025
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9 Slides
byChristopher Hutton, Technology Reporter
CallTower acquisition of Inoria
Mergers & Acquisitions
CallTower Acquisition of Inoria to Enrich Channel
CallTower Acquisition of Inoria to Enrich Channel
Jan 8, 2025
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1 Min Read
byMoshe Beauford, Contributing Editor
Top 10 Technology Advisor Stories Countdown 2024
Channel Business
Top 10 Technology Advisor Stories of 2024: ScanSource Advisory, CX Layoffs
Top 10 Tech Advisor Stories of 2024: ScanSource Advisory, CX Layoffs
Dec 26, 2024
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10 Slides
byJames Anderson, Senior News Editor
Channel Futures' top stories of 2024
Channel Business
Top 20 Channel Stories of 2024: Broadcom-VMware Saga, Tech Layoffs, Murder, Outages
Top 20 Channel Stories of 2024: Broadcom Saga, Tech Layoffs, Murder
Dec 24, 2024
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20 Slides
byCraig Galbraith, Editorial Director
Glia hires Ray Hicken
People on the Move
Glia Hires NICE Alum, 'Adding Rocket Fuel' to Partner Strategy
Glia Hires NICE Alum, 'Adding Rocket Fuel' to Partner Strategy
Dec 17, 2024
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1 Min Read
byJames Anderson, Senior News Editor
logo in a gray background |
Unified Communications/Contact Center
Apply for the 2025 Technology Advisor 101
Apply for the 2025 Technology Advisor 101
Dec 5, 2024
Aqeel Shahid joins IntelePeer channel
People on the Move
Vonage, Integra Alum to Lead IntelePeer Channel Sales
Vonage, Integra Alum to Lead IntelePeer Channel Sales
Dec 3, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Jamaal Savwoir joining Nextiva channel
Channel Business
Bridgepointe, 8x8 Alum Joins Nextiva Channel
Bridgepointe, 8x8 Alum Joins Nextiva Channel
Nov 27, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Channel Futures' Top UC/Contact Center Leaders for 2024
Unified Communications/Contact Center
Channel Futures' Top UC/Contact Center Leaders for 2024
Channel Futures' Top UC/Contact Center Leaders for 2024
Nov 25, 2024
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20 Slides
byMoshe Beauford, Contributing Editor
Blue Mantis bought Colligio
Channel Business
Blue Mantis Acquires UC, Cisco-Focused Partner
Blue Mantis Acquires UC, Cisco-Focused Partner
Nov 20, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
20 top CCaaS providers, UCaaS providers doing AI
AI Service Provider News
CF20: 2024's 20 Top UCaaS, CCaaS Providers Making the Most of AI
CF20: 2024's 20 Top UCaaS, CCaaS Providers Making the Most of AI
Nov 20, 2024
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20 Slides
byEdward Gately, Senior News Editor
Microsoft Ignite chock full of AI news
AI Service Provider News
Microsoft Ignite 2024 Overflowing with AI News
Microsoft Ignite 2024 Overflowing with AI News
Nov 19, 2024
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8 Slides
byKelly Teal, Contributing Editor
Mitel CX launches
Unified Communications/Contact Center
Mitel CX, Geared Toward Channel, Debuts
Mitel CX, Geared Toward Channel, Debuts
Nov 18, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
New Pinnacle Partner Program from Sangoma
Unified Communications/Contact Center
Sangoma Launches Pinnacle Partner Program Following Hire of Veteran Channel Exec
Sangoma Launches Pinnacle Partner Program
Nov 12, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Avaya layoffs
Channel Business
Fresh Avaya Layoffs Hit Customer Success, Marketing Hard
Fresh Avaya Layoffs Hit Customer Success, Marketing Hard
Nov 11, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Channel People on the Move October 2024
Unified Communications/Contact Center
Channel People on the Move: Lenovo, Nextiva, Sophos, Aryaka, More
Channel People on the Move: Lenovo, Nextiva, Sophos, Aryaka, More
Nov 1, 2024
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44 Slides
byCraig Galbraith, Editorial Director
Evolve IP-ATSG merger
Channel Business
Evolve IP-ATSG Merger Creates DaaS, Managed Services 'Powerhouse'
Evolve IP-ATSG Merger Creates DaaS, Managed Services 'Powerhouse'
Oct 31, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Cisco's Kristyn Hogan
Unified Communications/Contact Center
Cisco Webex Rolling Out Partner Demo Catalog
Cisco Webex Rolling Out Partner Demo Catalog
Oct 28, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Cisco WebexOne
Connectivity
WebexOne: CX Efforts Ramp Up as AI Takes Center Stage
WebexOne: AI Takes Center Stage
Oct 23, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
How SMS Campaign Registration is impacting channel partners
Connectivity
'Terrible' SMS Campaign Registration Woes Prompt UCaaS, CCaaS Migrations
'Terrible' SMS Campaign Reg Woes Prompt UCaaS, CCaaS Migrations
Oct 17, 2024
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1 Min Read
byJames Anderson, Senior News Editor
AI CCaaS core of new RapidScale-Talkdesk partnership
Unified Communications/Contact Center
RapidScale, TalkDesk Team on AI-Fueled CCaaS
RapidScale, TalkDesk Team on AI-Fueled CCaaS
Oct 17, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
Gartner UCaaS Magic Quadrant 2024
Unified Communications/Contact Center
Microsoft Leads Gartner UCaaS Magic Quadrant, But There's a Catch
Microsoft Leads Gartner UCaaS Magic Quadrant, But There's a Catch
Oct 16, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Dialpad acquisition of Surfboard
Channel Business
Dialpad Buys WFM Provider, Surpasses $300 Million in ARR
Dialpad Buys WFM Provider, Surpasses $300 Million in ARR
Oct 15, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Vonage alliances leader Michael Raspanti
People on the Move
Vonage Hires Intelisys Alum to Lead Alliances
Vonage Hires Intelisys Alum to Lead Alliances
Oct 9, 2024
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1 Min Read
byJames Anderson, Senior News Editor
Zoom's Nick Tidd introduced at Zoomtopia
Unified Communications/Contact Center
Zoomtopia: Zoom Formally Introduces New Channel Leader, Lots of AI
Zoomtopia: Zoom Formally Introduces New Channel Leader, Lots of AI
Oct 9, 2024
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1 Min Read
byMoshe Beauford, Contributing Editor
Hornetsecurity unveils Microsoft 365 Multi-Tenant Manager
Technologies
Hornetsecurity Debuts Microsoft 365 Multitenant Management Software for MSPs
Hornetsecurity Debuts M365 Multitenant Management Software for MSPs
Oct 9, 2024
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1 Min Read
byChristopher Hutton, Technology Reporter
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Mar 24 - Mar 27, 2025
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