New Zoom features for CCaaS![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt89d73cc25d02cd60/6537c7c66d99f723417bdb80/Cloud-Contact-Center.jpg?width=700&auto=webp&quality=80&disable=upscale)
Unified Communications/Contact Center![](https://eu-images.contentstack.com/v3/assets/blt10e444bce2d36aa8/blt89d73cc25d02cd60/6537c7c66d99f723417bdb80/Cloud-Contact-Center.jpg?width=700&auto=webp&quality=80&disable=upscale)
New Zoom Features Could Augment Channel OpportunityNew Zoom Features Could Augment Channel Opportunity
New Zoom features have dropped, this time for its CCaaS offering, which the company appears to want to take to the next level.