Unified Communications/Contact Center

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Unified Communications/Contact Center
Coffee with Craig and Kevin Episode No. 62: Alliance Makers, Nova SoluçõesCoffee with Craig and Kevin Episode No. 62: Alliance Makers, Nova Soluções

The guys welcome Lorna Garey and Janet Schijns to discuss the new Alliance Makers program; plus, some international flavor with Nova Soluções.

byCraig Galbraith, Editorial Director
Aug 5, 2019
Customer Experience
Unified Communications/Contact Center
CompTIA: The Urgency of Good Customer Experience GrowsCompTIA: The Urgency of Good Customer Experience Grows
byLynn Haber
Aug 2, 2019
1 Min Read
Money Bag
Unified Communications/Contact Center
Ribbon Communications Profits Amid Restructuring InitiativeRibbon Communications Profits Amid Restructuring Initiative
byEdward Gately
Aug 1, 2019
1 Min Read
Recruit
Unified Communications/Contact Center
RapidScale Selects Windstream, TierPoint Vet as Partner Experience ManagerRapidScale Selects Windstream, TierPoint Vet as Partner Experience Manager
byEdward Gately
Jul 30, 2019
1 Min Read
New hire
Unified Communications/Contact Center
Peerless Network Hires First Communications, Sprint Vet as Channel Sales VPPeerless Network Hires First Communications, Sprint Vet as Channel Sales VP
byEdward Gately
Jul 30, 2019
1 Min Read
Eviction Notice
Unified Communications/Contact Center
Uniti Refuses Mediator, Could Evict Windstream from NetworkUniti Refuses Mediator, Could Evict Windstream from Network
byJames Anderson
Jul 25, 2019
1 Min Read
Fiber stream
Unified Communications/Contact Center
CenturyLink Launches 4.7 Million Mile Fiber Expansion
CenturyLink Launches 4.7 Million Mile Fiber Expansion
Jul 23, 2019
|
1 Min Read
byJames Anderson, Senior News Editor
UC Roundup
Unified Communications/Contact Center
UC Roundup: 8x8-Webcell, TetraVX, Windstream Enterprise, Poly
UC Roundup: 8x8-Webcell, TetraVX, Windstream Enterprise, Poly
Jul 19, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Strike
Unified Communications/Contact Center
AT&T Southeast Workers Authorize Strike
AT&T Southeast Workers Authorize Strike
Jul 19, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Hired
Unified Communications/Contact Center
Windstream, Verizon Alum Brings CCaaS Chops to Intelisys
Windstream, Verizon Alum Brings CCaaS Chops to Intelisys
Jul 18, 2019
|
1 Min Read
byJames Anderson, Senior News Editor
Pact
Unified Communications/Contact Center
AT&T-Microsoft Pact Marks Carrier's Second Big Alliance This Week
AT&T-Microsoft Pact Marks Carrier's Second Big Alliance This Week
Jul 18, 2019
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1 Min Read
byEdward Gately, Senior News Editor
CPaaS
Unified Communications/Contact Center
8x8 Breaks Into Global CPaaS Market with Wavecell Purchase
8x8 Breaks Into Global CPaaS Market with Wavecell Purchase
Jul 17, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Goldmine
Unified Communications/Contact Center
How UCaaS Can Be a Gold Mine for MSPs
How UCaaS Can Be a Gold Mine for MSPs
Jul 15, 2019
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1 Min Read
byEdward Gately, Senior News Editor
You're hired
Unified Communications/Contact Center
CNSG Hires Award-Winning Windstream, Nitel Alumnus
CNSG Hires Award-Winning Windstream, Nitel Alumnus
Jul 15, 2019
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1 Min Read
byJames Anderson, Senior News Editor
Strategy
Unified Communications/Contact Center
Five9 Taps Facebook Vet to Lead Product Strategy
Five9 Taps Facebook Vet to Lead Product Strategy
Jul 15, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Call Center Contact Center
Unified Communications/Contact Center
Intelisys Names National Contact Center Specialist
Intelisys Names National Contact Center Specialist
Jul 15, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Cybersecurity
Sponsored Content
AT&T Cybersecurity Fast Chat: Security Is for Everyone
AT&T Cybersecurity Fast Chat: Security Is for Everyone
Jul 15, 2019
|
1 Min Read
network
Unified Communications/Contact Center
FatPipe SD-WAN Enhances RingCentral UCaaS
FatPipe SD-WAN Enhances RingCentral UCaaS
Jul 12, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Bankruptcy with Gavel
Unified Communications/Contact Center
Windstream, Fusion Bankruptcies Rock the Channel's Weekly Top 7
Windstream, Fusion Bankruptcies Rock the Channel's Weekly Top 7
Jul 12, 2019
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1 Min Read
byJames Anderson, Senior News Editor
Call Center
Unified Communications/Contact Center
8x8, Cisco, Microsoft Key Players in Exploding Contact Center Software Market
8x8, Cisco, Microsoft Key Players in Exploding Contact Center Software Market
Jul 12, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Bankrupt
Unified Communications/Contact Center
Fusion Connect Announces Bankruptcy Exit Date
Fusion Connect Announces Bankruptcy Exit Date
Jul 11, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Cloud PBX
Unified Communications/Contact Center
Peerless Network Rolls Out Cloud PBX System for Enterprises
Peerless Network Rolls Out Cloud PBX System for Enterprises
Jul 11, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Cloud Contact Center
Unified Communications/Contact Center
Telesystem Debuts Comprehensive CCaaS Offer
Telesystem Debuts Comprehensive CCaaS Offer
Jul 10, 2019
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1 Min Read
byEdward Gately, Senior News Editor
promotion
Unified Communications/Contact Center
AireSpring Promotes Former XO, Zayo Channel Player
AireSpring Promotes Former XO, Zayo Channel Player
Jul 9, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Vice President
Unified Communications/Contact Center
New Nextiva Vice President to Lead Global Customer Service Team
New Nextiva Vice President to Lead Global Customer Service Team
Jul 9, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
SDN
Sponsored Content
Comcast Business Fast Chat: Seat-Based Pricing — Comcast Supporting the Channel to Be Successful with SDN, SD-WAN
Comcast Business Fast Chat: Seat-Based Pricing — Comcast Supporting the Channel to Be Successful with SDN, SD-WAN
Jul 1, 2019
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1 Min Read
Contract
Unified Communications/Contact Center
AT&T, CWA Agree on Tentative Deals for 11,000 Workers
AT&T, CWA Agree on Tentative Deals for 11,000 Workers
Jul 1, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Top Stories, top 20 stories
Unified Communications/Contact Center
The Week in Channel: Windstream SD-WAN, CenturyLink-Azure, Top PBX Providers
The Week in Channel: Windstream SD-WAN, CenturyLink-Azure, Top PBX Providers
Jun 28, 2019
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1 Min Read
byJames Anderson, Senior News Editor
Lenovo cuts jobs
Unified Communications/Contact Center
Microsoft, Steelcase Deliver Huddle Rooms on Wheels with Surface Hub 2S
Microsoft, Steelcase Deliver Huddle Rooms on Wheels with Surface Hub 2S
Jun 28, 2019
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1 Min Read
Hired
Unified Communications/Contact Center
Metaswitch, Mitel, CloudNet, Red Rock Vets Join Reinvent Telecom
Metaswitch, Mitel, CloudNet, Red Rock Vets Join Reinvent Telecom
Jun 27, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Born in the Cloud
Sponsored Content
Mitel Fast Chat: Born in the Cloud
Mitel Fast Chat: Born in the Cloud
Jun 27, 2019
|
1 Min Read
Oracle employees
Unified Communications/Contact Center
Vonage Adds Email Capabilities via Partnership
Vonage Adds Email Capabilities via Partnership
Jun 27, 2019
|
1 Min Read
byEdward Gately, Senior News Editor
Welcome Mat
Unified Communications/Contact Center
Broadvoice Hires Former West Exec as SVP of Sales and Marketing
Broadvoice Hires Former West Exec as SVP of Sales and Marketing
Jun 26, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Strategy
Unified Communications/Contact Center
8x8 Expands Channel Strategy with Elev8 Partner Program
8x8 Expands Channel Strategy with Elev8 Partner Program
Jun 26, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Contact center
Unified Communications/Contact Center
Avaya Contact Center Enhanced with Afiniti Integration
Avaya Contact Center Enhanced with Afiniti Integration
Jun 26, 2019
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1 Min Read
byEdward Gately, Senior News Editor
Galleries
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